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Can eBay Support Unlock the X4 Restriction?

When creating variations, it looks like there's an X4 restriction.

If I contact eBay support, can they unlock it? Has anyone had experience unlocking it?

If so, could you share the conditions or requirements?

Message 1 of 20
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19 REPLIES 19

Re: Can eBay Support Unlock the X4 Restriction?

Hm, maybe they are answering messages in eBay’s Facebook account as I can probably see that.

Message 16 of 20
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Re: Can eBay Support Unlock the X4 Restriction?


@iamalwaysright wrote:

Hm, maybe they are answering messages in eBay’s Facebook account as I can probably see that.


No, they are both out of Customer Service all together now.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 17 of 20
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Re: Can eBay Support Unlock the X4 Restriction?

Miss them too.......also Velvet..........

Message 18 of 20
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Re: Can eBay Support Unlock the X4 Restriction?

Personally, I would like them to be stricter on the variations rather than unlock restrictions.

 

There were many sellers that were pulling a bait and switch type of listing.  They would list a small, insignificant item at a very low price that would be vaguely related to the listing title as one variation and then the real item at a high price.  They would do this to get noticed in search and lowest price searches.   

 

Potential buyers would open these listings to find that the item they were searching for was actually much higher than the listing teased, and it was not a good experience. 

 

I have found over time that the variation listings are often misused and perhaps misunderstood by sellers.    

 

Before eBay offered variation listings, I begged them to allow us to list that way.  Now I rarely use them.  

Message 19 of 20
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Re: Can eBay Support Unlock the X4 Restriction?

I agree.  I don't understand why they took out the restrictions in this policy, but they did a couple years ago or more.  It made no sense to me then and it still doesn't.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 20 of 20
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