05-15-2023 11:13 AM
Today I receieved a message from a buyer. He purchased a night light from me last September. He says he would like to return it to me because it is crooked. He had planned to contact me sooner but he forgot until now. Do I have to even respond to this guy? Could he still leave negative feedback after eight months?
05-15-2023 01:56 PM
@jeopricville wrote:I am wondering if this is a new scam starting up. I received a very similiar message where they were too busy to contact and "forgot". Mine was sold in October and they contacted me in late April wanting a refund because the article never arrived they said. I received two emails from them but just ignored them after which I contacted ebay.
It's possible.
Scammers will send out mass messages to sellers hoping one will take the bait. They know that after so long the transaction can't be accessed on Ebay, so they figure it's an easy way to get some Paypal/Venmo/bitcoin/cash equivalent of the day.
If they send out 100 messages and they get a bite, it's free money to them with not much effort on their part.
In a lot of ways it's no different than the address change messages - send out a bunch and hope some uninformed seller bites.
05-15-2023 03:48 PM
I'm sorry, you had 30 days to return. Ignore any other messages and block.
05-15-2023 05:58 PM
Ignore it and block that fool immediately.
05-16-2023 12:12 AM
You should respond, that is basic Customer Service. They are just asking a question, there is no harm in answering them. Simply tell them it is well outside of your return policy, so no. Just be nice.
Feedback can only be left for 60 days after the purchase.