Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Contacting Sellers

Can you contact an eBay seller who sells things similar to what you sale to ask if they're interested in buying your item?For example, a person who sells pennies contacting a seller who also sells pennies and asking them if they'd like to buy some pe...

Promotion fees

I have been a seller periodically on eBay for twenty years. After a recent period of inactivity selling, I returned to eBay to sell items similar to those in the past. I noticed a new feature suggesting that I pay to promote my item. What? I have NEV...

Negative feedback not showing up in the display

I can't complain about this obviously, but it's weird, I have a negative feedback that isn't showing up on the 1 mo / 6 mo 1 year main display. But it's there. I figured maybe the servers that store feedback hadn't caught up yet but the feedback was ...

Create new campaign

I have tried 3 times to Create new campaign and ever time it gives me a message Enter the maximum amount that you are willing to spend each day for this campaign. At which point the 1.00 is there and will not let me change it. Anyone having the probl...

What does this even mean?

Can someone explain what this response from "customer service" means? I waited 50 minutes for this response- "Please note that if you promote listing it is actually base on how you manage the good thing on your listing." The question I asked was neve...

Cancel a Bid from Bidder with No Feedback

I am selling a car and specifically said in my ad that if you don't have feedback don't bid. Well, someone with out feedback is bidding. They are the high bidder but I don't mind rolling the price back to deal with what I feel are more reputable bidd...

Resolved! Error while Uploading GSTIN and IEC documents

I have added the GSTIN and IEC numbers and also uploaded the documents in pdf format but I am getting an error saying "Something isn't right. Please double-check the info on this page.". I am entering the correct documents and the numbers are correct...

Resolved! I am absolutely SICK and TIRED of buyers misusing the returns process.

Hello everyone, very frustrated today. I usually don't post here ...so its a testament to how frustrated I have to be. Long story short, buyer purchases a part I ship out on time, etc. Buyer then opens a return for " / not working" okay no problem, p...

processing payment, ship item, and 2nd chance offer all at the same time? Which one is it eBay

After spending weeks fixing my eBay store I have had dozens of sales show up as paid where I print a label and put in the mail like I always had before. I never made much of a fuss how long it take for the very little funds left after my $1.50 an hou...

Return Labels

Hi,A couple of times buyers have emailed me asking to return an item. I can't seem to find where I can generate a return label unless the buyer actually makes a return request through eBay. I was just wondering if there was a easier way to generate a...

Waverly pattern help and suggestions on selling price

Hello, I am a fairly new reseller and I’m having trouble finding a particular pattern by Waverly. I am going to try and include a picture of the pillow cases that I have.

Resolved! Address must be 40 characters or less.

Why does Ebay allow users to input invalid addresses over 40 characters......and then, when said user buys an item, tells sellers that the address is invalid, and if you edit the address you lose seller protections. Ebay...don't let users input inval...

Need clarification on accepting returns. PLEASE HELP

I've been experiencing a larger than usual amount of returns. I'm getting the typical buyers remorse returns or switcharoo type returns. I think it might be the economy going south, and people needing the the cash or when the credit card bill arrives...

Top Seller - tracking not uploaded on time

I'm trying to get top seller rating on Ebay, but one of the items I sold, the buyer didn't pay so I never shipped it and canceled the order. I got a a "Not uploaded at all" mark. Also what is the deadline for uploading tracking? If I wait a day for a...

How to report/dispute an abusive bid retraction?

A bidder on one of my auctions retracted their bid, and selected "incorrect amount $ bid", despite the fact that they bid the minimum amount of money so there is it seems they just changed their mind and decided they didn't want to buy it. Can I repo...