Selling

Forum Posts

Sorted by:

ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Let Me Get This Straight..

Ebay will not allow me to sell an Americana salt and pepper shaker set from the 1950s that shows a black man and woman dressed in an Aunt Jemima outfit, BUT WILL allow all types of Nazi memorabilia and coins? Ebay's excuse is the salt an pepper shake...

negative feedback threat unless i accept return.

recently sold a used motherboard and the buyer says it was missing parts, i had in the description what it came with and the pics also showed what it came with. It did not have the NVME heat sinks on it which you can see in the pics and was not liste...

About to get a second negative in less then a year . Will the AI protect me?

First, selling on ebay for 25 years and I had a handful on negatives, maybe three. Got a recent negative from a buyer from France saying my item was fake. It was not. AI denied my request to remove it. Today, an email from buyer saying she is unhappy...

Seeking volunteers for experiment about item price notifications

EDIT: Volunteers, please make sure your buyer communication preference IS the default setting (check-marked) to receive notifications of price reductions. Thank you @nobody*s_perfect for pointing this out.Given eBay's changes to seller-initiated offe...

Screen Shot 2024-05-15 at 3.53.25 PM.png

Bot Attacking eBay Listing Handing out Suspensions

I am a long-time eBay seller with a decent account history facing repeated unfair account restrictions (7-10 days) due to eBay's AI bot incorrectly flagging my listings as inauthentic. Mind you these are generic, unbranded items directly imported fro...

Shipping Supplies Recommendations?

Hey all, could anyone recommend a source for tape and bubble wrap?

Problems with a buyer

Hello everyone, I am a newish seller here and unfortunately I've already had an issue arise with a buyer. It started out when she bought 3 of my items dirt cheap and then started complaining about the shipping cost. I did the best I could on it and I...

How to get ebay to correct their missing carrier scans they are docking me for.

I have a buyer who purchased 10 items separately & was shipped with one tracking number. Ebay incorrectly is docking me for all 10 as "missing on time tracking or carrier scan". This is incorrect. The complete tracking history is available thru USPS....

Resolved! Ebay charging 20+% fees for sales?

I was recently running some numbers on my latest sales on Ebay, and I realized that as of January 2024 I'm consistently being charged ~20% fees for every item I sell. I deducted the standard $0.30 per sale from the transactions and ran a percentage o...

Free shipping supplies selection dwindling

Jeez, there isn't much of a selection anymore and now the 'thank you for supporting my small ebay business' round stickers are gone as well. I liked them!

Negative feedback from buyer

I've sold on ebay for 14 years and this is my first time receiving negative feedback...I have worked hard for 100%. Recently a returning customer purchased an item, left glowing comments but pushed negative feedback. She has purchased many items in p...

Including your Company Name and Website in Listing Photos

Does Ebay now allow you to post your company logo and website in your listing photos ?Because Ebay has removed all customer service phone contacts , I can not get a clear answer. I sent eBay an example of another listing that all the photos have the ...

Resolved! Setting Buyer Exclusions by Country

So I came home to a sale in Belgium, but Belgium is on my exclusion list. I went to the listing (it's the Belgium stamps BTW) and I saw that there were lots of EU countries I shipped to in this listing, but all those countries are blocked. For Europe...

Ebay charging sales tax on coin sale in Texas to Texas. There are no sales tax on coins in Texas.

Ebay charged my buyer sales tax on a coin he purchased. Texas does NOT charge sales tax on coins, or silver.How can buyer get his money back from ebay ?

Resolved! Feedback enhancements now visible

All, Over the past few months, we’ve been working to improve the feedback experience for buyers on eBay. We are making these changes in order to give potential buyers better insight into your products. We recently updated the default sort to highligh...