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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Unfair action by eBay

I sold a $700 item to someone in Italy on March 4. I shipped it by eBay's International Shipping Service (or whatever it is called). The package went to the eBay hub and was transferred to the Asendia International Mail Service. International shippin...

User avatar by Thrill-Seeker
  • 1140 Views
  • 57 replies
  • 0 helpful

Items on hold due to listing policy violation

I don't understand what takes so long to review the issue on eBays side. Also, the policy violation I am accused of is Offering to buy or sell outside of eBay policy, which is offensive to me as I have never even thought about this. But when you clic...

Fraudulent message asking to change shipping address

I received a message from adwoodr-0 for a sold Gold Coin. The message requested that I ship to a different address as "will be staying with my parents for a couple weeks". This WAS THROUGH EBAY'S MESSAGES AND SHOWED THE SOLD ITEM AND PHOTO OF THE COI...

Resolved! question about INR with attempted delivery...

If tracking shows attempted delivery with 2 notices left by USPS and a buyer opens INR, am I covered for anything? It has not been sent back to me. I will open a missing mail search with USPS and get the item sent back to me if possible. And I know t...

Shoe authentication

I just received a message from eBay saying that the shoes I sold were not authentic. What is my recourse because I'm pretty sure they are real. I will have the Nike company authenticate them first. There is no mention of recourse from eBay. Any help ...

User avatar by Adventurer
  • 112 Views
  • 10 replies
  • 0 helpful

Ebay hiding from really, living among the dead.

why is eBay afraid to address its customers' concerns with living people?Why Ebay ignoring the concerns of living people and giving the AI assignment that is only a program to a badEbay Policy?How can we file a lawsuit against ebay for breaching huma...

Why is ebay trying to become the new alibaba?

Has anyone else noticed that ebay is being over run by china sellers uploading entire catalogs all with the same parts and same pictures? The amount of counterfeit products is so out of control that trying to report it as counterfeit is impossible be...

Resolved! USPS misdelivering

Just curious if anyone else has been experiencing a rash of USPS misdelivering their items. Like sending them all around the country, completely losing them, or just in perpetual tracking hell. Or have I just had the misfortune of it happening to me ...

User avatar by Scout
  • 379 Views
  • 17 replies
  • 0 helpful

US tariffs and customs policies

EBay's announcement notification is too delayed. I need to know how the tariffs on Chinese sales to the United States are calculated? The tariff rate is constantly changing, whether the seller bears or pays the tariff, whether the selling price of my...

why cant I leave this feedback???

another person was able to leave bad feedback in this manner to alert potential future people dealing with them...I should have heeded the warning but sadly did not. already in contact with customer support....

User avatar by Adventurer
  • 287 Views
  • 14 replies
  • 0 helpful

Resolved! Ebay is not accepting images in the .jpg format. Why?

So, I'm a pretty experienced seller and today, all of a sudden Ebay is refusing my .jpg images. The size is fine (2560 x 1920 pixels) but apparently i need a jpeg, ping or heic suffix. Short of altering mine all individually I can't see a way around ...

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