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Resolved! Problem adding categories to store

I added a category yesterday, over 24 hours ago. When I try to add another category an error pops up "You cannot add categories until we've completed your previous request." OK, the category I added is there. Just how long does it take to complete my...

Multi-User Account Access - Access To Main Account Messages

Why hasn't permissions to access Messaging functionality been enabled within MUAA? Is this a pending update/improvement? We have three full-time eCommerce employees, and we'd like to give them their own unique login so we can track their activity wit...

Ebay needs to let me add photos to existing listings with photos

Does anyone know on file exchange how I can add extra photos without deleting the one or ones on the existing listing?

How to see how many of an item have sold in past and for what price?

Relisting Fixed Price Items

Does the 8 time Free Automatic Fixed Price Relisting feature still exist? I had item up once and expected an automatic relist but instead got charged the insertion fee. It's not the money that's the issue but I do have many more which I'd like to rel...

Resolved! File Exchange Template: Shipping Error

I am trying to upload a File Exchange template with a Shipping Profile Name attached to one of my Shipping Business Policies. This particular shipping business policy has two shipping options for the buyer: the first is eBay Standard Envelope for Tra...

Buyer returns on listing that is correct

I have a buyer requesting a return on designer handbag that she says doesn’t match color label. It’s an Italian leather and I’ve listed it correctly. I don’t like how eBay forces us to except returns and buyers can claim it doesn’t match descriptions...

Block low feedback bidders

I have had many of my auction items have zero or little feedback bidders make a bid, I would like to prevent this from happening especially when there are no other bids as I feel it puts off potential serious bidders who genuinely want to pay and rec...

how to make ...this item has a no return policy?

How do you make this change on selling your items/

Export Item Specifics from eBay listings - Please Help

Hi, Can anyone please help.We want to export all our item specifics in excel, eBay cannot help. Is there any tools anyone can recommend? Thanks a lot

Payout is nowhere to be found

Called Ebay because my payout was supposedly sent to my bank account (it wasn't of course). I was told that it was probably being processed by my bank still, cool. Called the bank and they said theres no money being processed. Awesome. So wheres the ...

Resolved! Postage costs report for tax declaration

I bought a lot of postage labels through ebay last year but I can't find anywhere that summerises my postage costs in a format that is useful for tax declarations. Is there anyway on ebay to find this information?

Sending a second offer to an interested buyer

I have a buyer for an item listed as buy it now i have sent the initial watchers an offer this person wanted to accept but had to wait extra time before being able to pay which is okay with me and my shop however im struggling to find anything that a...

Invoices Missing Details per Transaction & Fees Link?

Hi, I haven't been selling on eBay for a couple of years and things have changed somewhat (of course). Now the invoices just list a "Transaction Fees" lump sum and I can't see what all those fees are for. Is there a way to see the individual fees tha...

Virtual assistants

Hello how can I locate virtual assistants or listers in my area. If I chose a virtual assistant outside of my area how does that work? Do I have to ship the products to them?