More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Ebay Customer Service Joke
Several times in the last few months, I have had reason to contact eBay for advice or assistance with an issue and am not able to get past the phone tree nazis. I get a code that I am never allowed to enter and no matter what the issue, I get the "lo...
No ebay live support or agents to talk to
Unable to click to have ebay call me back or to chat with a live agent.Anyone else experiencing this ?
File Exchange Fails when CSV contains more than 2 items with variation
I'm trying to bulk upload some items (all of them with 3~4 variations) using file exchange.Each item (as a whole including the variation) uploads perfectly well when it's the only item in the CSV. But when I put them together in one CSV file, it seem...
AI Disappeared. How do I get it back?
New listings were enhanced with AI last week but it has now disappeared. How do I get it back? Love that new feature.
ebay sucks
a buyer did not receive an item i mailed to them. they opened a case to notify me. i'm trying to refund the person and ebay will not allow me to do so stating that you can't refund while a case is open. THAT'S NUTS AS IT'S ONE OF THE ACTIONS THEY LIS...
My new listings last week were enhanced with AI which I loved. Now it is gone. How can I add back?
Loved the addition of AI when adding new listings last week and now it is gone. Guess that was a tease but I thougth it was a very nice additional and made my listings more professional. How can I add that back to my new listings?
I'm not getting the link eBay is supposed to send me so that I can add pictures from my mobile devic
EBay is supposed to send me a link which will allow me to send pictures to my listing from my mobile device. I've tried several times and eBay isn't sending me any kind of notification
Extracting the notes data from all my active lsiitngs.
Hi there, Can I extract the note data from my active listings? we keep the item location in the notes section and I would like to extract all that data. Thanks
Resolved! Problem adding categories to store
I added a category yesterday, over 24 hours ago. When I try to add another category an error pops up "You cannot add categories until we've completed your previous request." OK, the category I added is there. Just how long does it take to complete my...
Multi-User Account Access - Access To Main Account Messages
Why hasn't permissions to access Messaging functionality been enabled within MUAA? Is this a pending update/improvement? We have three full-time eCommerce employees, and we'd like to give them their own unique login so we can track their activity wit...
Ebay needs to let me add photos to existing listings with photos
Does anyone know on file exchange how I can add extra photos without deleting the one or ones on the existing listing?
How to see how many of an item have sold in past and for what price?
How to see how many of an item have sold in past and for what price?
Relisting Fixed Price Items
Does the 8 time Free Automatic Fixed Price Relisting feature still exist? I had item up once and expected an automatic relist but instead got charged the insertion fee. It's not the money that's the issue but I do have many more which I'd like to rel...
Resolved! File Exchange Template: Shipping Error
I am trying to upload a File Exchange template with a Shipping Profile Name attached to one of my Shipping Business Policies. This particular shipping business policy has two shipping options for the buyer: the first is eBay Standard Envelope for Tra...
Buyer returns on listing that is correct
I have a buyer requesting a return on designer handbag that she says doesn’t match color label. It’s an Italian leather and I’ve listed it correctly. I don’t like how eBay forces us to except returns and buyers can claim it doesn’t match descriptions...
