Seller Tools

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Trying to report a technical issue is IMPOSSIBLE! NEED A LINK TO CUSTOMER SERVICE!

"Items per page" feature NOT WORKING! FIX IT!!!!

How to Retract a Counteroffer and Accept Original Offer?

I messed up on an offer I received - mistook it for a different item; is there a way to retract my counteroffer and accept the original offer?

how to turn off the auto send offer option on listing?

Inventory control

How can I close my inventory for a week while I travel?

Have a question about the CSV for bulk listings. My template for sports cards was working just fine a few days ago. But today, I get hit with this: Error Code 37: Error - Input data for tag is invalid or missing. Please check API documentation.|Item...

change password

How do I change my password?

Active listings report

I previously was able to download to excel all my listings from my "Active" listings. This gave me a report with one row for each listing. Now I can only download those listings that have "Missing or recommended Item Specifics". That will eliminate t...

Promoted Listings Standard

Can anyone help me know when I will be enabled for Promoted Listings Standard?

Resolved! How to Group my Listings by type on seller dashboard view

How can I Group my Listings by type on seller dashboard view so I can easily view say....All clothing or all electronics...?

Revise Variation using File Exchange

Is there a way to add a new variation to existing listing using excel file exchange?Maybe something like getting the ID of the existing product and adding variation...?I know I have to put down 'Add' in the 'Action' column in order to list a new prod...

Resolved! earn badges

How can I earn FIRST ACCEPTED SOLUTION badge?

Can I put a link to my website in my About section of my profile?

I was wondering if I could put a link in my About section/page that goes to my website? I have a personal account ( not business) Thanks

Downloading and saving reports with Excel

I've downloaded reports to Excel but not sure proper procedure to save. Is CSV file okay? Anyway, once it's on my computer and I go back to open it, up pops Text Import Wizard asking me a bunch of things I don't understand and the Excel file is all j...

Payment method on an item I am selling

I just listed an item for sale and I only can accept PayPal. When I looked on the listing, it is showing all other types of payment methods (credit cards, GPay). I only want to display the PayPal logo so I don't confuse anyone. Is this something I ca...

How to turn off shipping profiles?

I recently upgraded to a store which added shipping profiles. I'm not a fan of this and would like to go back to the shipping menu where you punch in your package data and it shows rate options. Creating new profiles for each shipping message is a ch...