Seller Tools
Make selling successful with helpful tools, services, and apps on eBay.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Earnings vs. Payouts

Hello! I've consistently used "all" transaction reports for each month to track payouts. Now that I'm looking also at "earnings" reports, I found that for January and February 2025, the "earnings" totals for the month are more than the "payout" total...

User avatar by Adventurer
  • 100 Views
  • 3 replies
  • 0 helpful

New Tools Request

The following requests are posted to the "technical issues" forum because, as far as I know, there is no other way to offer suggestions.1. Create a "suggestion box" and allow sellers and buyers to offer free advice to the masterminds of eBay2. New sa...

MAJOR eBay 3rd Party Hosted Images Issue

I use a third party to upload my images to my listings from since I list using CSV / File Exchange. When I would inspect the images on my listings, I noticed that they were on eBay's server. Yet, when I relist the item, it reloads from the original 3...

User avatar by Thrill-Seeker
  • 570 Views
  • 4 replies
  • 0 helpful

FedEx non delivery

I am the seller. I mailed a recent purchase using FedEx. They received it at the local drop off. Item was never delivered, and I have had to refund the buyer. Filed a claim with FedEx and they say I'm not the shipper, so declined. I go to file a comp...

User avatar by Rising Star
  • 180 Views
  • 0 replies
  • 0 helpful

Where did my ability to edit business policies go?

Ok. I went to edit my handling times and all my business policies are gone. They show as an option on the phone when doing a listing but nothing but a blank page on the desktop and phone when selected specifically. Support said looks like a big but I...

File Upload ConditionID and category specifics values? eBay broke all the documentation links!

Since eBay switched from File Exchange to Seller Hub Reports, all of the links in the resource PDFs are now broken and just take you to the useless seller hub resource page... but yet eBay hasn't bothered to release updated documentation. In the "Fil...

Resolved! Bulk End Listings with csv

Hello GuysI manage all my listings via csv in Seller Hub reports re stock price etc.But how can i on bulk end listings via a csv?Eg:Recently i had a list from supplier 145 items no longer available, but i cannot find a way to end them!Please can some...

User avatar by Not applicable
  • 1886 Views
  • 5 replies
  • 0 helpful

eBay customer service issue (Phone calls)

I tried calling eBay to ask a question on a case and when answered the computer voice says "thanks for calling" then I am disconnected. I tried 4 times with same outcome, figuring there's an issue with eBay's' costumer sevice. Has this happened with ...

AI description button vanished

Hello! Hoping this is user error, but my “use AI description button” disappeared suddenly. My app is the current version, on iOS. It was there and I was cruising making listings and then it was just gone. Any suggestions?

Most Marked as Helpful Authors