Seller News: January 2026
Start the new year with important updates to help your business
Forum Posts
how to put a account on hold
I am trying to help this seller euriskodata. He is in the hospital long term and has been unable to get ebay to put his account on hold. What gives because people are still buying from his site and then he has to deal with refunding peoples money
Seller Beware!!! New Scam BUYER, same old address.
Buyer is now using the address in Oregon although they are in Taiwan. The address is a shipper and you ship your item, they say they never received it and get refunded and have your item and keep their money. Same scam using different eBay profiles. ...
New messaging system is garbage. Can't send photos to seller in order to resolve issues.
The old messaging system was great. Easy to navigate. Now I have difficulty trying to find my cursor on the page
where do i reactivate the Ai tool in item description ?
My automatic AI assistant item description tool just disappeared from my selling page. How do I reactivate it.
Ebay Store want a QR Code
Is there a way I can make a QR Code to display for advertising our ebay store?
new message system
Please let us go back to old message system this new one sucks
Terapeak Product Research - Total Sold
Hello! It looks futile, but I'm opening a fresh thread on this topic. For many months now, the 'Total Sold' metric in the Product Research results is missing. It was very helpful, and in my line of selling, it was the only info I used from Product Re...
New Messaging System
Why hasn't E-Bay fixed the new messaging system? I can't send out any messages and my clients expect to hear from me.
I hate the new Message system. would like to return to the old messaging system. Steve Marrow
I hate the new Message system. would like to return to the old messaging system. Steve Marrow
Photo Editing Tools?
Where are the photo editing tools. They do not appear when I upload my photos.
Print Out List of Active Listings
I want to print out my list of active listings. I understand there was "print" option at top right corner from reading past posts. Is it still the case?I am not able to find that option...
Resolved! trying to remove a listing.
Trying to remove a listing that is not selling. Need to retake pictures and relist. I read that i go to sell - active - click on the listing ... but then what thanks
File Exchange Has Moved To Seller Hub Reports
Good news File Exchange Sellers! As part of eBay’s commitment to make our products more intuitive and accessible, File Exchange has migrated into Seller Hub in the Reports Tab! File Exchange users can try the new Reports tab now! Go here to try the n...
Third Party Authorizations (3rd party apps) and Site Preferences - where did they go?
In the old ebay preferences page I could find Site Preferences and then see the Third Party Authorizations for services and apps and remove the ones I didn't want. Now I can't find this setting in the new account settings. Where did it go?
Can buyers sort by secondary category in my ebay Store or no?
I sell coins. On my ebay store I have it organized by continent, then by specific country. I have the continents displayed on the front page of my store (because we are limited to only a few store categories on our store page), but when I go into tho...
