Seller Tools

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The Newsletter Sign up is Gone in the new Front Door Format.

We can not find a way for our customers to sign up for our newsletter in the new format. In the old format, there was a link where customers could sign up, this link is gone in the new format. Can anyone help?

Removal

Somewhat annoying to get a page long document about removing an item because of the listed category---when I just used ebay's suggestion! Felt like I had tried to rob a bank, with all the negativity in that message

file exchange how to

Can anyone tell me how to use the file exchange to upload csv files. Do you need to edit them before you try to upload them? I am not tech savvy and it is getting very frustrating.

I have an old version of Android on my phone

I have an old version of Android on my phone,I downloaded the old version of the application, but when I open it, he asks to update the application, how to make sure that the application does not request updates, in Google play updates are off

Ebay iPad/iPhone app not working correctly

Ebay app not working correctly. Won’t let me purchase from the app. It tells me to add to cart then go to website to purchase. My saved searches also don’t show any new listings anymore when I look at them, yet I go to the website and as usual there ...

Description HTML CSS Classes being Stripped Out so CSS Not Working

Apologies if this is a dupe, had trouble posting and not seeing posts in Forum so trying again.==============================I took a break from selling on eBay for quite a few years, getting started again and was making a basic template for my Listi...

Firefox plugin for eBay - change listing structure

Hello. I've been a member for 20 years and want to get back into programming. One thing that irked me was that when viewing listings, the option to display items with the shipping cost calculated in is no longer available (I know it hasn't been aroun...

File exchange increase daily limit

Hi, Kindly increase our daily limit up to 100k (if possible) for ebay.it, ebay.fr, ebay.de, ebay.es and ebay.com. Thanks.

advanced search not consistant

On advanced search, the search querry sometimes carrys over from the basic search, and sometimes it does not, and I have to re-enter the item.Is there any way to force the carry-over to be consistant?Not a major problem, just an irritation!

Turnbo Listing Values Key

I am trying to create a CSV to import into Turbo Lister and am using: https://pages.ebay.com/turbo_lister/csv.html as a reference for me to populate the CSV. However in the documention it just says things like:Store Category : Store Category Number W...

Templates and Photos imported from Web

Hi, I have set up templates to sell our products. I have uploaded the photos to be used in the listing from the photos on our website ("import from web"). When i set up the templates all looked good and the pictures were showing as there. But, when I...

Beginner On Ebay

I am novice to this page but I do need your help, and I am posting aproduct to sell but I do not know if I can able to share to link in selling. Can you able to give me step by step starting share alink to your tools.

Search Engine Keywords page not loading

Not sure where to report this but the Search Engine Keywords link in the Edit Store menu has been broken for at least a week. http://cgi6.ebay.com/ws/eBayISAPI.dll?StoreMgmtViewCustomKeywords I added new store catagories and would like to update thes...

App not letting me contact buyers

Hey guys, im using an iPhone. Recently when I try to contact a buyer for any reason, their username defaults to mine. I can’t change it so I can only use a computer to contact buyers. Anyone else having this issue? PITA

How to submit a claim for an item from a seller who is no longer on ebay.

Hello peeps, A seller I recently purchased an item from is no longer on Ebay and the item has been pulled away. The item did get shipped and all I can do I wait for it to get here. I spoke with a friend who is also on ebay and he has told me it's a c...