Why can't I edit or make new selling templates?

[thecatscache]

It suddenly started happening near the beginning of November, but I can't edit or make new templates. I will try to save an update or make a new one and it just says 'saving template' with the spinning circle for 20+ min. Then I need to close out because when I used to work on selling templates, it would need only 10 seconds to save one.

I reported the issue over the phone yesterday, it still isn't working. I asked a few friends/my boss if they could make/edit templates, no go on their end either (3 other accounts). 

Help?

I can't list until I can update my templates considering the item specific apocalypse added so much time to my process otherwise. (With templates I can pre-fill most of them... and try to get back to listing at my previous speed.) 

[photon_az]

Another 'me also' on this time-wasting and inhibiting loss of function.

[jthole]

Having same issue. Came here looking for a solution. 😞 

[stand77biz]

happening here too. Just insanely bad service. It amazes me people invest in their Stock. They **bleep** away so much with broken simple stuff like this issue.

FIX YOUR WEBSITE eBay.

[super_sunny_sales]

I have just discovered something.  I just switched to the new lister Ebay has, to try it out and now I can revise my templates.   Revising listings with the Classic lister is not working...

[photon_az]

Hi super_sunny,

I can't find a new area. Where is that located?

Thanks.

[shado-x]

Happening to me again, the 5th time, on a Saturday too, unable to schedule or list single items, one at a time-----so annoying.  The workaround is as they are auto-created as a Draft, have a few Drafts available, click those drafts in the bulk-editor; i.e., editing multiple drafts at once, change the scheduled time for all of them to "Start my listings when I submit them", save each, click submit, and they should all be listed.  Mine were.

Hope eBay fixes the other way since it keeps occurring and it shouldn't.  I dunno, when I programmed with C and Perl back in the day, something like that would never become an executable when the code was compiled.  Me thinks it is a bad cloud server, and not necessarily a programming issue---they have to find that MacHine and put it on the side of the road so I can pick it up for Gold Scrap Recovery....lol.

[thecatscache]

Yes where is this located? 

[amelias52]

I haven't reads the other replies and this may or may not help.  I haven't been able to save templates for a few days.  I've gone round and round with eBay.  BUT.  When I noticed sellers were having trouble accessing their templates, I went to check mine and found they were there.  I then took an existing template and changed it for a new one and it saved that.  I am able to list by changing my existing templates.  A pain, I understand and not everyone will be able to do it but ok in a pinch.

[super_sunny_sales]

yea, you can copy an existing template and save it but you won't be able to revise that new template...  

[super_sunny_sales]

the new lister?  When you create a new listing there should be an option in the top right corner that says something like "Try out the New Lister"

[mygrneyesf]

Same here - but applies to everything:   changing an existing template, saving a listing as a template, etc.

[super_sunny_sales]

yeah, a few days ago I could make a copy of a template and save it but I couldn't even do that yesterday...

[readabouthorses]

---

@super_sunny_sales wrote:

the new lister?  When you create a new listing there should be an option in the top right corner that says something like "Try out the New Lister"

---

I don't see anything like that when I choose to create a new listing. I wonder if I'm already in the new lister? How would I tell?

[splashwax]

Hi

Same for me

Too bad a billion dollar company has no customer service reps to speak to. 😘

[glasser]

Experiencing the same. Rotating wheel of death...