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Forum Posts

Buyer sent a return request

I sold an item to a buyer like a month ago she requested a return I think buyer did it on purpose to wait until the last day to send a request my question is am I obligated to accept the request? What happens if I do? And what happens if I don’t? Buy...

Store vs Listing

Hey community,I have been selling on ebay for a long time but have not been selling for the last 5 years and am getting back into it. I am selling some collectibles I have and will hopefully have 75- 100 listings when I get everything uploaded. Is th...

Resolved! The draft

HelloHow do I transfer the draft to the eBay store?  

User avatar by Rising Star
  • 179 Views
  • 4 replies
  • 0 helpful

New Advertising Dashboard Question

On the new advertising dashboard, for a PL General Campaign, how do I find the Direct Sale or Halo Sale attribution on a PL General sale? I downloaded the available report and did not see the info there, but I might have missed it.

Promoted listings

Помогите пожалуйста, подскажите, как запустить рекламу на сайте, какой рейтинг у моего магазина и могу ли я вообще провести рекламную компанию?

User avatar by Explorer
  • 106 Views
  • 0 replies
  • 0 helpful

Buyer never received item

Buyer never received item. I sold item and created a label and shipped it off to the post office. The buyer informed me two weeks later she never received package and there is no tracking number. Why? Where is the tracking number???

User avatar by Rising Star
  • 94 Views
  • 0 replies
  • 0 helpful

Ebay app randomly ordering goods while phone in my pocket

This is now the second time this issue has happened. The ebay app randomly ordered goods while my phone was in my pocket. This time the seller has refused to allow me to cancel the order . I have now removed the app from my phone and removed payment ...

User avatar by Explorer
  • 746 Views
  • 5 replies
  • 1 helpful

New to opening a store

I would like to open a store & I'm starting with the lowest level of stores because I don't know that we will have the volume to open up anything else. I'm looking for information on how best to do this. I just opened a personal eBay account and don'...

User avatar by Enthusiast
  • 128 Views
  • 2 replies
  • 0 helpful

Resolved! Replacing invalid variation titles

Hello, Is there a way to replace an invalid variation title in just small clicks. Every time i have to save a listings its says invalid variation listing and i have to edit the title then all my multiple variations are gone, thats means i have to sta...

Seller Hub - Stop Scrolling my screen down

I understand you are proud of your new eBay Academy. I have seen it 100+ times whenever I go to my seller's hub and the screen scrolls down to it automatically. I have exited out of it, I have visited the navigation link to see if that'll make it sto...

Request for Change to "Variations" Operability

Request:Remove the "The quantity must be a valid number greater than 0" restriction within the Variations editor. Scenario:I occasionally have items that I anticipate offering for sale in an existing listing. I update the Variations within the listin...

eBay Promoted Offsite Ads

Hello, Can anyone tell me if promoted offsite ads are worth it? I don't want to invest in something that might not generate any sales. (I prefer people who have tried it to answer) Thank you!

User avatar by Adventurer
  • 222 Views
  • 1 replies
  • 0 helpful

I encountered the '737 Error - Please enter a valid postal code' while uploading listings.

Dears,I am encountering an issue when trying to upload listings to eBay. The error message I receive is: "737 Error - Please enter a valid postal code." I have verified the postal code with Canada Post and ensured that it matches the correct format f...

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