cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Why can't I edit or make new selling templates?

It suddenly started happening near the beginning of November, but I can't edit or make new templates. I will try to save an update or make a new one and it just says 'saving template' with the spinning circle for 20+ min. Then I need to close out because when I used to work on selling templates, it would need only 10 seconds to save one.

I reported the issue over the phone yesterday, it still isn't working. I asked a few friends/my boss if they could make/edit templates, no go on their end either (3 other accounts). 

 

Help?

 

I can't list until I can update my templates considering the item specific apocalypse added so much time to my process otherwise. (With templates I can pre-fill most of them... and try to get back to listing at my previous speed.) 

Message 1 of 109
latest reply
108 REPLIES 108

Re: Why can't I edit or make new selling templates?

Another 'me also' on this time-wasting and inhibiting loss of function.

Message 16 of 109
latest reply

Re: Why can't I edit or make new selling templates?

Having same issue. Came here looking for a solution. 😞 

Message 17 of 109
latest reply

Re: Why can't I edit or make new selling templates?

happening here too. Just insanely bad service. It amazes me people invest in their Stock. They **bleep** away so much with broken simple stuff like this issue.

FIX YOUR WEBSITE eBay.

Message 18 of 109
latest reply

Re: Why can't I edit or make new selling templates?

I have just discovered something.  I just switched to the new lister Ebay has, to try it out and now I can revise my templates.   Revising listings with the Classic lister is not working...

Message 19 of 109
latest reply

Re: Why can't I edit or make new selling templates?

Hi super_sunny,

 

I can't find a new area. Where is that located?

 

Thanks.

Message 20 of 109
latest reply

Re: Why can't I edit or make new selling templates?

Happening to me again, the 5th time, on a Saturday too, unable to schedule or list single items, one at a time-----so annoying.  The workaround is as they are auto-created as a Draft, have a few Drafts available, click those drafts in the bulk-editor; i.e., editing multiple drafts at once, change the scheduled time for all of them to "Start my listings when I submit them", save each, click submit, and they should all be listed.  Mine were.

 

Hope eBay fixes the other way since it keeps occurring and it shouldn't.  I dunno, when I programmed with C and Perl back in the day, something like that would never become an executable when the code was compiled.  Me thinks it is a bad cloud server, and not necessarily a programming issue---they have to find that MacHine and put it on the side of the road so I can pick it up for Gold Scrap Recovery....lol.

Message 21 of 109
latest reply

Re: Why can't I edit or make new selling templates?

Yes where is this located? 

Message 22 of 109
latest reply

Re: Why can't I edit or make new selling templates?

I haven't reads the other replies and this may or may not help.  I haven't been able to save templates for a few days.  I've gone round and round with eBay.  BUT.  When I noticed sellers were having trouble accessing their templates, I went to check mine and found they were there.  I then took an existing template and changed it for a new one and it saved that.  I am able to list by changing my existing templates.  A pain, I understand and not everyone will be able to do it but ok in a pinch.

Message 23 of 109
latest reply

Re: Why can't I edit or make new selling templates?

yea, you can copy an existing template and save it but you won't be able to revise that new template...  

Message 24 of 109
latest reply

Re: Why can't I edit or make new selling templates?

the new lister?  When you create a new listing there should be an option in the top right corner that says something like "Try out the New Lister"

Message 25 of 109
latest reply

Re: Why can't I edit or make new selling templates?

Same here - but applies to everything:   changing an existing template, saving a listing as a template, etc.

Message 26 of 109
latest reply

Re: Why can't I edit or make new selling templates?

yeah, a few days ago I could make a copy of a template and save it but I couldn't even do that yesterday...

Message 27 of 109
latest reply

Re: Why can't I edit or make new selling templates?


@super_sunny_sales wrote:

the new lister?  When you create a new listing there should be an option in the top right corner that says something like "Try out the New Lister"


I don't see anything like that when I choose to create a new listing. I wonder if I'm already in the new lister? How would I tell?

Message 28 of 109
latest reply

Re: Why can't I edit or make new selling templates?

Hi

Same for me

Too bad a billion dollar company has no customer service reps to speak to. 😘

Message 29 of 109
latest reply

Re: Why can't I edit or make new selling templates?

Experiencing the same. Rotating wheel of death...

Message 30 of 109
latest reply