Returns

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Returned item, seller will not refund, ebay closed dispute

I bought an item that was not as described. Went through the process to return as ebay support had given direction. Sent the item back using the return postage lable given in response. Waited a week to see if the seller would pick up item returned at...

Resolved! Subject: Dispute Regarding Transaction with buyer

To eBay: Subject: Dispute Regarding Transaction with buyer Dear eBay Support, I am writing to formally address a dispute initiated by buyer, buyer is seeking a refund for a transaction dated August 19, 2024, on the grounds that the merchandise she re...

How do you get to speak with a human on eBay?

An item I ordered was sent to the wrong address, clear across the country. EBay used an old address in spite of using a more recent address on all previous purchases some as recent as earlier in the week before I made the purchase that was sent to th...

my last order

I want to cancel

Adding a tracking number... but where?

Could someone help? I ordered a product, but unfortunately it's defective. The seller initially refused returns. I opened a case, and eBay compelled me to return it. They said I could choose my own carrier. I did so. I informed eBay, and they told me...

COMPLAINT

I am totally displeased with eBay, I ordered an item in which I am to think I was sent the wrong item, now eBay or PayPal will not return $34.19,,,really. Now I am stuck with something I do not want. I will NEVER order from eBay through PayPal again....

Seller wants refund for speakers he didn't test before taking home

I sold some speakers that were working when I had them. The buyer picked them up from my house but did t want to test them before he left. He just put them in the back of a van and drove away. Now he is saying they don't work and he wants a refund. I...

Impact of not accepting returns

I am fairly new to the selling aspect of eBay and have had some issues in recent past (including my last sale). Luckily I've been able to get the issues ironed out, but I am getting disenchanted with the idea of selling. This last sale I made is turn...

Ebay return

Hello,I recently sold an item on eBay for $41.73 with $5.00 shipping. After buyer received it decided they didn’t like it. Mind you, I take a lot of photos of my items and give detailed descriptions and full disclosure. This item was in very good con...

returns case

Dear Friends, I have a few small questions, please kindly explain me. I sold item has been If the buyer doesn't like it and opens a returns case to me, will it affect my sales performance? If the buyer confirms returns the item back, it would be bett...

I just found out eBay is (affiliated) with PayPal Credit who has harassed me since 9/3/2023

uperHandy 3 Wheel Folding Mobility Electric Powered Scooter Order 21-10487-79541 Return Reason Doesn't match description or photos Comments Cannot charge by plugging in must physically change the batt See more Oct 6 This return is closed Sep 22 Retur...

Appealed case for item sent to me that was not as described.

Hello, I received my recent eBay purchase yesterday and the item was not as described in the listing. I ordered a pair of Nike's that were listed as one size and I was sent a different size instead. I tried initiating a return, but eBay closed the ca...

Help me figure out the last part of this seller return scam...

I bought a "new in box" salt cell for $550 from a seller with little feedback. When it arrived, it smelled like smoke inside and the power cord base plastic was melted. The serial number on the cell also did not match the serial number on the box. Th...