Returns
Discuss how to manage returns with fellow sellers
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Help is not coming from ebay

I am one unhappy buyer from seller certified by ebay. My order did not arrive since almost 1 year ago. I been asking help from ebay but all they can do at the end is to say is "that is all we can do". I don't know if was taken advantage to being firs...

returns

seller says E-bay owes me $38.71 how can i E mail e-bay 

User avatar by Rising Star
  • 253 Views
  • 2 replies
  • 0 helpful

Returning item to seller. Can I trust?

Hey. I purchased antique glass from overseas. Once I received the item I noticed the item was restored. The photos of the item was taken so you cannot see the restauration. Item was 70 USD, postal was 50 USD. Seller says to me to send it back and he ...

Resolved! Item not as described-Seller has now taken error out of listing

I have a power supply that has a 120V or 220V input depending on the switch setting. I searched using my part number beginning with a 7. The listing had two part numbers in the item description including mine. Both numbers started with a 7. I checked...

Buyer wants to return item after 55 days

So a buyer just submitted a return item notice on a Thomas the train I had sold them, saying the reason was because they ordered it by mistake. I declined the return because they received the item April 1st and just submitted the return notice today ...

return and refund

I got an item from the seller that was a different color.The seller did not accept the return.I contacted the Ebay, open a case and finally I received the returning label. I initiated the returning with this returning label printed from my computer.T...

returned an item which was faulty

I received an item which after using it twice ,broke ( didn't use it because of lock down ) and cemeteries were shut ,wanted it to cut around late fathers grave stone.I messaged the seller who agreed to accept my return and a full refund when they re...

Being ripped off

Hi All,Here's a scam you should be aware of. A buyer demanded a refund/return without asking me for help first.eBay then put a hold on the sale funds. I offered the buyer a refund 0f 50%, which they accepted. eBay told me to refund the buyer through ...

User avatar by Rising Star
  • 335 Views
  • 3 replies
  • 0 helpful

Package received opened, contents stolen

I just received two recently ordered packages via USPS, with one having been opened and the contents stolen. I walked out to get them before my mail carrier pulled out of my driveway, and she explained the opened one had been received at the local po...

User avatar by Pathfinder
  • 1878 Views
  • 17 replies
  • 1 helpful

Resolved! Your refund did not go through. Please try again later or contact us.

I have an upset buyer that wants a refund. When I try to refund them I get the message in the subject line. Of course, ebay help chat is open every day except today. I just want some idea as to whether or not this is my problem or ebay's. I'm zero in...

User avatar by Scout
  • 634 Views
  • 3 replies
  • 1 helpful
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