Returns
Discuss how to manage returns with fellow sellers
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Seller Changed UPS destination Address now package is being held

HiThe seller and I agreed I should return an item that was damaged in shipment. He immediately refunded me the sale price. I felt he should pay for the return but after a number of exchanges I just decided to pay myself, not worth an argument. He use...

User avatar by Adventurer
  • 265 Views
  • 9 replies
  • 0 helpful

Return label

Started return, Ebay said they sent me a return label, but I did not receive it, had it resent, still did not receive it. I checked my messages on ebay, it said shipping label attached, but nothing was attached. What do I d?

User avatar by Explorer
  • 94 Views
  • 2 replies
  • 0 helpful

Trouble with 'Item Not Received' Claim

Here's the situation: A buyer filed an 'Item Not Received' Claim. At the time, the item was a couple days late, so I gave them a refund and an apology. Couple days later the tracking updated to show that the item had arrived. What can I do at this po...

Help! Buyer says item is broken

I sold a laser disk player. It was mine and it was in perfect working condition. I specified no returns on the listing. I’m not a professional seller, just selling a few of my own items. Shipping was $75. The buyer claims it won’t work and wants a fu...

hi

hello hii  good evening floks

Would You Give This Buyer a Refund?

I do not regularly sell on eBay, but lately I have been trying to make some extra money by selling some stuff from around the house. I have a 100% rating and less than 20 sales. I listed my Super Nintendo console, OEM accessories and about 10 highly ...

User avatar by Not applicable
  • 308 Views
  • 12 replies
  • 0 helpful

Resolved! Randomly Received a Small Refund

A few hours ago, I received a tiny refund for a purchase I made back in May 2023. Here's the thing - I did not request for a refund. The refund is less than a dollar. Should I be suspicious of something here? Should I contact the seller? It feels com...

Return Request denied!

So the buyer opened a return request lying about my item, ignoring my description and no return policy, and the most ridiculous of all saying "it smelled like pot". This buyer also has 0 feedback and bought the item the same day they created their ac...

Ebay wont let me give a refund, wont accept creditcard

Hey, I sold something on ebay but it turns out it got lost in the mail. I want to issue a refund, but I dont own a creditcard (I'm not in the US it's not common to have one here). I asked my boyfriend if I could borrow his, but when I try to add his ...

Unable to complete return request.

I have been trying to return an item with no luck. I can click on the "more actions" box, and I can select "return the item". I can click on the reason for returning the item, and I can click on "next".I can add details, and I can upload a photo or n...

Refunds

I very seldom use eBay. I listed a set of 4 tires mounted on the wheels/rims. eBay calculated the shipping at $73.59 via UPS. When the items sold for $380 I printed the shipping label, but it was for only 1 tire, not a set of 4. Somehow I was finally...

User avatar by Rising Star
  • 120 Views
  • 5 replies
  • 0 helpful
About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started:

    Most Marked as Helpful Authors