Returns

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I am trying to issue a refund of an item I no longer have. I contacted the buyer but no reply.

I am trying to issue a refund of an item I no longer have. I contacted the buyer but no reply.When I try to refund, I get an option to put in a credit card. I don't want to use a credit card,I want to use my ebay account or paypal.

I'm at the end of my rope with ebay and their return

I have been fighting with ebay for over a month with no luck over a return. They issued a refund a month ago, the buyer never sent the item back and trying to get this settled has been a headache and raises my blood pressure. I'm convinced the buyer ...

I already returned an item and have the tracking info

I returned an item to the seller 2 weeks ago and have the tracking info to prove it, but ebay keeps sending me reminders to print up return labels and ship the item. How do I show them this tracking information?

Resolved! Bought item as a guest. Didn't arrive and seeking refund

Hi there, Hoping someone can help. I purchased an item last month as a 'guest'. I received the confirmation email from ebay and an estimated delivery date (which was over a month ago now). I have emailed the seller many times now as the item hasn't a...

How do I give partial refund to buyer who returned new item without any of the new tags

Can't find anywhere on Ebay how to give partial refund instead of full refund even though Ebay says I can on a returned item Ii received today without new tags that were attached. Where do I go to do partial refund??

returns

What a waste of time reporting the wrong reason for a return. Of course, eBay profits from items that the BUYER ALLEGES are defective do not work, or do not match pic or description. Waist of time reported .I am 25 years in my industry, sorry but you...

You would think a return for a defective item would be straightforward

I purchased a Motherboard listed as "New" Received a motherboard that had missing items, and was non functional (DOA). I messaged seller for help to get it working or a replacement and was refused. Motherboard was returned a week later, seller receiv...

Resolved! I need to speak in person to a customer service representative. What is the phone number?

Resolved! How to return a Sansa MP3 player that I received 4/8/22 through eBay?

Jordan Sneakers

I have requested a return for Jordan lightbulb sneakers that I ordered and have not received answered back in 3 days.

Return Closed. Seller has received Returned Item. No Refund was issued.

I returned a item within the Guaranteed time limit and shipped the item back to the seller. Seller received the item and the returned was closed but no return was issues. I have contacted the seller to try to resolve the issue but no response. While ...

Got sold fake product, accidentally canceled return, any options?

bought this microphone that i found out was fake through reviews (before it arrived) and asked to cancel immediately but didn't got response from the seller, reported item to ebay and i think seller got suspended. but meanwhile my item never arrived ...

Return request

Hi, a buyer from Switzerland bought 2 Magimix bowls from me and after receiving them now says they do not fit the advertised model that they own and wants a full refund. They have sent me pictures of the bowls which do not match the pictures of the b...

ebay forcing me to refund someone after 28 days for a used makeup palette

28 days after the buyer accepted delivery on an eyeshadow palette I get a notification from ebay saying they want a refund. Of course they selected doesnt match item description and pictures. But they used it for almost a month and now it doesnt matc...

Resolved! Seller wants email address to send shipping label

Is it normal for a seller to ask for my email to send me a return label?The seller had accepted my return and provided a label but the label PDF I tried to print is Scaled wrong and barley readable. I don't think FEDEX will accept it. And to add to t...