Returns

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Seller will not cooperate with their own return policy

Seller won’t give me a return address per their protocol returning terms … customer is to ask them for their return address because they require I get address first before they will allow me to return my item. I made that request many times. Company ...

return

bad leaky new radiator out price of bad proudut and 100 dollars for installment and 2 gallons of antifreeze plus mess

Seller approved return but refuses to send shipping label

Paid $19.19 for small spool of fishing line. It arrived in wrong color AND when I tied to use it, it broke like thread. Seller agreed to accept return and send a label. No label arrived. Then I git a notice from eBay telling me that "We were unable t...

Cannot get in touch with anyone to resolve a package not going to the correct address

My package got shipped to the other side of the states, not remotely close to where I live. I cannot talk to anyone at ebay. HELP

Resolved! "confirm return" button not highlited.

I am trying to return something that does not match description. The problem is, the confirm button doesn't work.

How do I add funds to my account?

It looks like the product I sold and shipped was not what the buyer wanted. So I'm happy to refund, but I haven't done this since all the changes have occurred and do not recall exactly how to add enough funds to cover the refund. I see in my bank th...

Return To Sender from the seller, back to the buyer....what next?

I purchased a product from a buyer and it was not as described. I discussed this with the seller and they accepted a return. I printed the eBay label and received a refund but then the item came back to me as Return to Sender with an attempted delive...

Buyer claiming defective to get me to pay for all shipping

Hello! I am not too familiar with returns and refunds since I don't sell a lot and have not had to deal with a return for some time. I just got a refund/return request and the buyer claims the item is not as advertised because they felt the preowned ...

Insurance claim for damaged item tat buyer wants to return

Buyer received boand contents damage on arrival and wants a refund. Value of item was $75 plus $16shipping. Item was covered by usps upto $100. Question is how do I procede? TY

Vat return?

HiI need help where to go for claiming a Vat (EU Vat collection) return??Thanks

talk to someone

how the hell do i talk to someone here

Buyer timeframe to return a item he doesn't want

I recently sold a piece of jewelry, I state on my postings that I do not accept returns. I got a message from the buyer stating that he did not think the item was as described and then stating one of the stones rocked a 16th of an inch. Neither of th...

Ebay agent gave me wrong advice, cost me $530 , and now they wont even help

I had a complete sale delivered for a cell phone around Christmas. on new years, I spent the money that was in my bank. then this guy all of the sudden asks for a refund.... and ebay sides with him and said they gave him a return shipping label. also...

Compensation for Returns

Before I tell my story, I'd just like to say, if you feel the need to respond and say, "it's a lose" or anything like that consider that is not really helpful, a little rude, and you time could be spent better elsewhere. Anyway, my story is that I se...

Reembolso de item falso anunciado como original pelo vendedor

I won a nike shox tl silver/ black auction 6 months ago, it took me a while to ship the product to my country when finally when I managed to get my hands on it I noticed that it was fake the code on the label shows nike shox in another color, the sne...