Returns

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return

How does a non member do a return?

Entering a New Tracking Number

Hello, I need to enter a tracking number on a return other than what was generated by the sellers USPS Priority label. The post office would not accept the package for Priority shipment because of a lithium battery, so I had to ship Ground with a dif...

Can't access shipping return label. Message states a technical, try again later.

Request for refund of two sets of medical scrubs

I purchased two sets of LARGE SIZE medical scrubs. The items I received were undersized. The pants were three inches too short. I returned the items to the address on the package. It has been returned to me because the address on the original package...

eBay sent me a message that I requested a return - but I did not?

I found a crazy cheap item on ebay at a discount that seemed pretty fishy - however I decided to risk it, since either I'd be very lucky or I'd have ebay buyers protection.I have not yet received the item, and the seller created a shipping label two ...

Return and Refund Issues

I sold a plate originally sold at an art museum. I measured a plate and put the measurements in the title. I thought it was a small plate and so I put "SMALL" in the title as well. The buyer filed a claim with eBay for the item not as described stati...

Return

The seller agreed to refund my purchase, but I cannot upload photo to complete the return. Please help.

buyer scam? said new item arrived damaged, shipped back with forwarding address

Buyer said item was damaged, brand new tablet. Returned item using my label (who know what they sent) with a forwarding address. USPS marked out for delivery today, then marked as forwarded. Clearly the buyer messed with the label. Do I have any reco...

Product Return Label

I have a seller who sent me an email stating "Here is your return label" for an item that I requested a return on. However, there was no label included. So, I'd like eBay to step in but I cannot locate where the step in page is. The only instructions...

buyer trashed a pair or boots she had for 3 weeks and wants to keep them but get a full refund

returned of iphone

Extension of return window?

I think I bought a fake watch. Getting an official authentication from the manufacturer takes an estimated six weeks, putting it outside of eBay’s 30 day window for returns. Is there any way of getting a provisional extension of this window until I’m...

Resolved! Buyer Claims Item Was 'Not As Described' After Damaging It, Now Ebay Says I Have To Refund... bleep?

So I posted a motherboard to ebay and literally showed (via picture) that it's working perfectly fine. A buyer pays for it, gets it, doesn't know how to use it and now claims to ebay that it's "not as described". Of course, ebay immediately sides wit...

Return the refunded item or no?Will give instructions to return the item after refunded but there’s

I got a refund and now do I return the item because usually it Will give instructions to return the item after refunded but there’s nothing saying to return it? There’s no return label or any instructions and there’s no way to ask if I need to return...