Returns
Discuss how to manage returns with fellow sellers
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Refund

ORDER DELIVERED: 48V Hub Motor Wheel For MotoT… I would like a refund for this because I ordered it by mistake if you could consider it I would be very grateful

Seller forces to pay shipment on return

A couple of weeks ago I bought an audio interface sold as new from a professional seller.Upon arrival I immediately noticed one of the outputs was bent, I tested the unit very quickly using a couple of headphones and, since everything seemed to be wo...

Received damaged & DOA products *Detailed review*

hello to community,I placed two orders from same seller both were cisco routers("category-USED).for one of product the seller demanded extra 60 AUD for shipping via messaging system through PayPal, which in good faith I paid via paypal.it was his fir...

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refund

Hello, I paid $24.32 for the shirt and I get a refund of $15.33. You misled me with the size 3XL, but in reality it is smaller and the sleeves are very short

User avatar by Explorer
  • 89 Views
  • 1 replies
  • 0 helpful

Buyer Won’t Initiate a Return But Keeps Messaging Me for a Refund

I sold a pair of shoes to a man who discovered that he had bought size 10 women’s shoes. He wants to get a refund but will not initiate it. He keeps asking me to refund his money. The last message asked me to refund his money and let him donate the s...

User avatar by Not applicable
  • 473 Views
  • 10 replies
  • 1 helpful

Resolved! not accepting a buyer's return request and then buyer said item is defective

I sold a brand new sealed Nintendo switch console, and after receiving it the buyer said they wished to return it because they changed their mind (they got another one). since my listing didnt accept returns and it was inconvenient for me to accept i...

Total scam seller and Ebay isn't exactly helpful

I bought what I thought was a mountain bike on Ebay and within a few days the item was marked shipped. All was good. I went to check the tracking on the item to see around when I would get it and there was no tracking, it just said Standard Shipping....

User avatar by Pathfinder
  • 194 Views
  • 7 replies
  • 1 helpful

Resolved! A DRAMATIC SAGA. How do RETURNS work?

Hey all, I had a bad experience with a seller that offers "60 day returns. Seller pays for return shipping."The option I selected was, "I Changed my Mind," and I am awaiting seller response. My full description was, "The seller responded to my feedba...

Resolved! Buyer wants to return a used Apple laptop after using it for a month and modifying it.

Last month I sold my used Apple MacBook Pro on eBay. I'm a long-time eBay seller and also a high-level Apple user who has used Apple gear for years. I always maintain my things meticulously. This laptop was a 2019 model (cost more than $4K when new) ...

User avatar by Adventurer
  • 1868 Views
  • 23 replies
  • 1 helpful

Seller Protection..Reversed Return shipping label charge.

I recently had my first NAD. Buyer said in the return that the discs won’t play in their car and are defective.Ok return was automatically accepted. I asked the buyer if they would like me to replace any discs that didn’t work. The buyer quickly came...

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Buyer wants to return shoes used that were new

Buyer wants to return a pair of sandals they have worn and removed tags from. They claim the sandals fit perfect but believe they are wider than their original pair they owned. Pictures they sent show obvious signs of wear from toe impressions and ta...

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