Returns

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order 24-10131-92747

El 1 de junio de 2023 se ordeno y pago el siguiente articulo. Van mas de 4 y medio meses y no se ha enviado el articuloOrder Number–24-10131-92747heaterFecha de orden 1 de junio 2023Vendedor bobo 55776importe== $31.99Paraffine wax heaterse intento ca...

Getting the run around from a seller...Help!

I have a purchase that isn't being shipped. It has been almost a month and they keep giving me the run around about shipping and refunds. I received a **bleep** tracking number that doesn't track. They have also used a similar tracking number since m...

Return question

I offer two week returns. Ebay accepted a return after one or two days, and then SENT a refund for me! All this without my approval within the 2 week period, and NOT asking for a return of the item1 Anyone know what's up? Is it something I missed? Me...

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Return phone

I sent a phone for return -refund case but up to now there is no update and in the system shows not delivered but when I track it, it shows that i was delivered. The details of the return items;Samsung Galaxy S23 SM-S911U - 128GB Please help me resol...

Sell purchased part back to seller

Hi I recently received shipment for:MINT! Genuine TA4-2060-001 La-z-Boy TiMotion Actuator 10.000036.0001 15970014-00$149.95Unit price $149.95Estimated delivery:Wed, Aug 30 - Thu, Aug 31Order total:Subtotal$149.95Shipping$19.95Sales tax$10.11$180.01 (...

Resolved! return

buyer wants to return item after almost a month...sends a photo of chipped lid..mine were perfect buyer was able to find a chipped lid and keep the perfect one. buyer is dishonest and abusing the system...Ebay does not CHAT with anyone who has a refu...

Resolved! when should you close a refund case

i was needing to know when should you close a refund case after you get the funds deposited back into your account or does it matter since ebay has stepped in and resolved the case

Return of an item I ordered wrong

I ordered the wrong mass air flow sensor for my 1999 Mazda 626 DX. The return wants a picture which I cannot provide. The ebay automated return app won't accept the return without it. Now how do I get through without the picture?

Shipping item back

Purchased item, came from China, seller wants us to get return lable, fed ex said cost would be $150.00 to ship back. The item cost $21 and change including shipping. What can I do?

Negative Feedback

Can ebay buyer leave negative feedback after I decline return?

I sold an item that is not refundable. Buyer changed his mind and wants a refund.

My only options to choose from are...1. Accept Return - Buyer pays for returning item. I am out the S&H for sending it to him - does that mean I would need to return the item price AND the separate S&H that he originally paid? ( I charge a flat fee o...

Resolved! Warranty on my Google pixel5a

I purchased Google Pixel 5a from eBay on 6th Feb 23 The product was eBay Refurbished with one year warranty. On 23rd August 23 I found a blue spot on screen and it gradually spread all over the screen. i contacted the seller yywirelesss. The seller r...

Dishonest buyer is claiming to return a completely different item

I have this buyer that is trying to claim a refund on a brand new item/factory sealed. When they opened the item they are claiming a completely different item when the item was brand new factory sealed. Do I have Ebay step in to resolve?

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Tried numerous times to start a return due to defect, but when I fill everything out needed for a refund including brief description, and pictures required the Verify return button remains greyed out. There is nothing else showing that needs informat...