The eBay Community

item I sold came back as (USPS) "insufficient address"

On 4/17 I sold an item to another member, and since I don't sell lots of stuff I like to follow up on their shipping to make sure things get to where they are supposed to go. I was surprised the item I sold didn't get delivered. According to the trac...

Can a seller deduct original shipping cost

On a 'remorse' return for a 'free shipping' item ($100 item, $10 was used for shipping, listed "free shipping")??

Serious Buyer Problem: Claims Damage That Wasn’t There

Last week I sold a vintage painting in the style of Picasso for $200 on eBay. I covered €100 shipping costs (Austria to Texas) myself. The buyer also paid ~$35-40 in import taxes because I included the invoice for customs. https://www.ebay.de/itm/186...

Will Fedex charge Additional Handling Surcharge for a 2-lb triangular tube 37" long, 7"x7"x7" ?

Fedex shipping - my own package - a triangular tube. Will Fedex charge me an Additional Handling Surcharge for a 2-lb triangular tube 37" long, 7"x7"x7" ? My understanding of the confusing Fedex manuals is that the surcharge is triggered when the len...

Shipping fee shortage?

I won a bid on an auction and paid the entire amount, including shipping via a credit card, the shipping cost seemed low.Three weeks have gone by, the seller still hasn't shipped my purchase, I messaged him twice and was ignored twice.The seller has ...

Am I doing everything correctly? USPS DELIVERED - Buyer never received item

Hi everyone, Simple PA to NJ sale of a small collectible sent in a box USPS Ground Advantage. lt usually takes 2-3 days. For some reason the main USPS hub marked it DELIVERED. It is still in the main facility. It was marked that way at 5am. Buyer rea...

SpeedPak order undelivered, what now?

About a month ago, I purchased 5 cards from a seller shipping with Speedpak. The order totaled almost $400 and shows to be delivered. As you can probably guess, the order never arrived, and both the seller and eBay refuse to assist. I have contacted ...

Does the term (UNTESTED) or being sold (AS IS) mean anything or does an I.N.A.D. trump any of that?

I recently received a return request on an item that I literally couldn't have been more clear that I was unable to test it and as a result "I cant promise that it works" and as such "is being sold AS IS" I urged any possible buyer to ask any questio...

$100 shipping??

I went to buy a $10 item with free shipping, during checkout the shipping jumped to $100!! I backed out of it and reported the seller. Ebay found nothing wrong. Luckily it is not showing up as an unpaid item or anything. I mean, what the heck?!

Refunds are biased in the sellers favor

So I’ve sold a few times and had people lie about things they disliked but never have I seen some bull**bleep** on the level of this refund system is an actual scam, My buyer literally said he loved the 200$ he bought it just didn’t fit his hand I wa...