eBay

alan@ebay · ‎02-20-2018

Hi Community,

Please join The Community Team here on Wed Feb 21 at 1 pm PT for a Q&A Community Chat. We don't have a set topic today, so please come prepared with your buying & selling questions.

Thanks & talk to you then!

Alan - eBay Community Manager

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Anonymous · ‎02-21-2018

@fuzzymae wrote:

When I attempted to re-list the item from my unsolds list I got this message:

It looks like your listing contains a reference to another site. For example, you may be trying to compare prices or mention where this item was purchased. Referencing other sites where items can be purchased, even if you don’t link directly to them, isn’t permitted. Please remove the reference from your listing.

It came up on the ebay site, I have not gotten any other sort of notification. I only figured out the word through trial and error. It is a new issue - started last week.

Hi @fuzzymae@, I just tested this out and was able to relist one of the coloring books from your unsold that have Amazon in the title. I believe you may have just run into a temporary issue, but feel free to @mention in any thread you start should this problem persist!

Anonymous · ‎02-28-2018

@roadking5555 wrote:

Good afternoon,

I wanted to revisit the Automatic 5 star ratings that have been discussed for the last 4 or 5 weekly chats.

I am still able to leave a rating for sellers on communication where no communication has transpired, and I am still able to receive ratings from buyers when there is no communication. The rating line is not greyed out.

But now we have a new glitch, or is it permanent?....The Detailed seller rating report is no longer appearing on the seller dashboard page under "reports and service tools".

I ran a DSR report 2 days ago, now it's gone. A call into CS gave 3 different answers, 2 reps have no idea, one said they eliminated it and the 4th submitted a ticket to the IT department.

My question, is this report tool gone for good or is it a technical glitch?

If the answer is "gone for good" then there is no need to answer the original question since sellers will no longer have the ability to ensure the stated eBay policy is working or not.

Hi @roadking5555, I wanted update this chat to confirm that we have made an intentional change recently to our Detailed Seller Rating (DSR) Reports. This was removed from the Performance dashboard as of February 20th - I apologize for the delay in confirming this update and am happy to provide some added context on this change.

We evaluate our tools on a regular basis to understand the value that they provide. When it is found that a feature is not of value to most of our Community, it will be retired. Since DSRs no longer factor into Seller Standards, we have seen a significant drop in the utilization of this report. If anyone would like to see their DSRs, visit your Feedback Profile page to see overall DSRs at an account level.