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revise your listing

page displays an item but has the 'busy' circle. Can't make any changes.

Message 1 of 37
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36 REPLIES 36

Re: revise your listing

So what are the odds, we had a software inventory glitch on our end a couple days ago. So I put my ebay store on vacation, zeroed out the quantity in all 500 ebay listings and proceeded to start a manual count of 8000 items. So today I had all day to start getting them back online. Not today I guess lol At least I got about 200 back online before this happened. 

Message 16 of 37
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Re: revise your listing

Single quantity listing still works Okay. It seems like the problem only arises with the multi-variant listing. When the revision page opens, a green circle spins forever on the area where normally pictures were supposed to be located. Hope this will help the tech team figure out what the problem is faster.

Message 17 of 37
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Re: revise your listing

Same, I thought I was the only one with this issue.

Message 18 of 37
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Re: revise your listing

Hi Brian,

 

It happens on multi-quantity and variations listing only, not single listing. 

 

The spinning circle is displaying on Photo placeholder area and when u you try to click EDIT button, its unresponsive 

 

Screen Shot 2020-10-23 at 11.07.05 AM.png

 

FYI It happened since around 10/22/2020 around 10 PM PST time until now. Please forward and release hotfix ASAP to help seller like us to add more listing and update quantity

Message 19 of 37
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Re: revise your listing

Hi Brian.  It seems to only be multi-variation listings.  Also, nothing in the entire listing is editable and new listings cannot be created either (relist/sell similar).  I see others have posted pics of the spinning wheel which appears where the photos should be.

Message 20 of 37
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Re: revise your listing

Same! 

Message 21 of 37
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Re: revise your listing

For me it's any multi-quantity item.

Message 22 of 37
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Re: revise your listing

Hi,


Found this workaround from other thread:

 

 

IN ORDER TO EDIT STOCK QUANTITY FOR MULTI-ITEM LISTINGS!

1- Go to Manage active listings under Listings tab

2- Select 2/3 or more of your items you would like update

3- Under Edit select "Edit Selected"

4- Select the items from the left select boxes and click "Edit price"

5- Now under "Select action" you should choose "Edit Listing Individually"

6- Than you can able to change the stock quantities of your multi-listing items

Dont forget to submit after you saved your listings

This is the only way I found to update my multi-item listings

 

Credit to  @veraboutique 

Message 23 of 37
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Re: revise your listing

that works! Thanks

Message 24 of 37
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Re: revise your listing

Can confirm multi-variation listings just get the swirly green circle of doom.

Message 25 of 37
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Re: revise your listing

@sanity102 can you try doing a revise and letting me know if it's working now?

Brian,
Community Team
Message 26 of 37
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Re: revise your listing

Just tested and not working....

Message 27 of 37
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Re: revise your listing

working thanks

Message 28 of 37
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Re: revise your listing

it worked for 1 minute, it is still showing circles right now on our end.

Message 29 of 37
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Re: revise your listing

same here.

i believe it started las night.

this is so annoying.

cant add items, cant edit current items, cant sell!!!!!!

Message 30 of 37
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