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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Being asked for mobile phone number at sign in over and over

How can i make this go away? No matter what i respond it does not go away. Thanks. Plus am not sure why this is being asked. Thanks.

Unsold items: edit and relist it saving to draft is not saved in drafts on the seller page

I have seen many postings about disappearing drafts in the member to member support pages, but it seems nobody answers there, since only specific members are actually allowed to answer, and it's a dead zone! **bleep**? So much for Member to member su...

Taxes not being collected on sales even though checkbox is ticked and table set up

A few months ago, we seem to have had this issue as well. When we'd add new products, we would check the box to collect taxes at the bottom of the listing, and no matter how many times we revised, the box was always unchecked again when we went back ...

Active Content

So now you have to be able to code to list on ebay? This makes no sense. They keep sending me notices about my listings and when I check them on a device they look good to me. I simply go to sell an item and follow the listing instructions provided. ...

I am trying to make listings and ebay showing in the middle

I am listing hardware for motorcycles and ebay is showing me sponsored ads in the middle of listing page ?I dont want to buy hardware I am selling it stop making me scroll and scroll I need to make listings Who makes this stuff up what a waste

Traffic report page views are incorrect

I have a number of items that I listed recently that have (for me) a high number of page views. After the refresh last Friday the should have been at the top of the list. They don't show when I sort by page views and I can search all the traffic page...

TRS icon not showing on listings

My listings that qualify for TRS icon do not show in search, or in listings. I called cs last week and was told they are aware of the issue. I feel like I should go thru and change my listings if Im not getting the benefits of jumping thru hoops. Mea...

link to order when coustmer files a request

When a coustmer request something after an order like shipping info or other info about the order, it would be so nice to have a link to that order so i know my coustmer is talking about. i use buy it now on muiltables of the same items so the links ...

cannot access the community menu on my device

I am on my desktop right now and can access the community. When I try to use the community on my device, I cannot. I click on menu and I get blank lines where the discussions, etc should be. There is a >> at the end of the blank line and when I click...

MPN Spamming "MPN: 4K S905X V88 RK3229 X96 TX3Pro S912 T95X 2+16GB" For a S805 Box

MPN: 4K S905X V88 RK3229 X96 TX3Pro S912 T95X 2+16GB This is how when I do a Straight Search for S912 I get all this SPAM That I do NOT Want to Look At Because Ebay Also Searches MPN Entries this is a Problem now that the Rotten Sellers have figured ...

Resolved! Three video ads per page hijacking computers of those trying to surf eBay

CONGRATULATIONS on making eBay practically unusable, unless you're willing to listen to the cooling fan of your computer revving up and down as these ENDLESS ads just KEEP ON going. ENDLESS page freezes. NOTHING can be done to end this short of closi...

Is there method for tracking the number of new listing put up per week by my lister?

Is there method for tracking the number of new listing put up per week by my lister?Without asking or keeping track, this IMO would be a great addition to ebay performance. Or is it available and I am missing it?Thanks much, bb

problem to work the left said of the page

i cant chaing the item location or show only the section of sort and view Thanks Theo

Disappearing Drafts? Anyone else?

So I know I exactly how many new drafts I created yesterday because I just put in the titles, some of the item specifics, photos, prices and shipping info and the items are in sets of 10 in bags seated beside me. However, when I went in to begin typi...

Why Is Ebay's Site Not Encrypted (Secure) Yet?

Hi There-Does anyone know why eBay hasn't secured their website ?After the massive data breech back in 2014, you would think it would be a number one priority for them.Most shopping sites are secure nowadays. Heck, I was just on the Russian News site...