Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay email system not working - Your recent message to was not delivered

For the last two weeks, many of my messages that I send through outlook are not delivered as I receive a eBay messages saying "Your recent message to was not delivered" Am simply clicking reply as I have been doing for years. I thought it might be du...

Resolved! Tracking is not updating on eBay for 10-20-25. USPS shows all tracking including delivered.

I noticed my account shows only 93.53% Tracking uploaded on time and validated, which doesn’t make sense. I went through all 170 orders in that report, and every single one was shipped on time with a USPS scan form. All of them are either in transit ...

Wrong shipping amount charged (by ebay) to buyer

I sold an item today but the shipping amount paid by buyer was incorrect. The amount was calculated based on my dimensions and weights (they are correct) so I can not understand how the amount charged was less than what I pay. Please look into this. ...

how to complain about a ebay phone representative

How do I file a complaint about an ebay phone representative who was not helpful but became confrontational . I want to talk to a live person.

It is not You it is Us Server down & items not leaving unsold when relisting

Relisting or sending to auction items not leaving unsold when they should creating a lag or delayalso server down issue not you it is us

Resolved! Shipping Options Just Disappeared?

Just tried to create a listing from my computer like always and when I went to indicate the weight/dimensions my shipping options disappeared along with weight/dimensions? Any idea what's up?

Tracking is not updating on eBay for 10-20-25. USPS shows all tracking including delivered.

Shipped item on 10-20-25 and even though is has been delivered and USPS shows full tracking, Ebay shows that only a tracking number has been created. Does this have something to do with eBays using Amazon Web Services? Is someone working on this beca...

Status Code 500, Store > Store Categories Creation Page

Store Categories Creation page loads the following page:"It’s not you. It’s us.Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages."I've cleared cache.I've hard reloaded the page.I've tried diff...

Ebay needs a message to show every once in awhile to buyers who filter items by free shipping

I believe it would be useful for sales for ebay and sellers. Not all of the good/best deals are items that have free shipping. As we know there is no free shipping, its built into the cost of the purchase price, its just hidden under that, not viewab...

TRY AGAIN LATER - when posting?

Anyone having posting issues? I keep getting "Something went wrong. Try again Later"

still costing me sale send offer button not present

It has been awhile since last reported...many times when a buyer with money in hand messages an offer and the send offer button is not even present...when present it is worthless as you cannot respond to accept the offer buyer made...thanks again eba...

Insertion Fee Credits?

With my Ebay store I'm allotted 250 free auction listings per month and then after that it costs $0.25 per listing. If the item sells the $0.25 has always been credited back to my account. Last week I listed 260 auctions at $0.25 apiece and 75% of th...

Here is another one

Again buyer with money in hand and cannot complete the transaction...this is a LONG standing issue----FIX IT! I have 5 cars in a cart, cannot request revised shipping. any help here? Thanks Larry

No way to contact eBay support. Can't ask for call back because system will not allow extension

I have no way to contact eBay about a return issue. Can't ask for call back because system will not allow extension number to be entered. Not in cell range.

Resolved! Unable to Bid on Auctions Despite Confirming Address and Payment Method, No Nonpayment History

Hi! Has anyone else been having trouble bidding on trading card auctions as of the last 24 hours? I get repeatedly asked to confirm my payment information and address to place a bid, and despite doing so, I am still unable to bid on items. The window...