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Current and resolved technical issues - updated as of 01/08/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Seller Capital Loans from Funding Circle Application Link Not Working

On the Seller Capital landing page, when you click the "Apply Now" button it takes you right back to the Seller Capital landing page.

Did ebay stop accepting rewards from paypal checkout?

I don't see the option to select rewards on paypal checkout for ebay anymore. Wondering if anybody else has the same issue

problems with eBay reminders blocking me screen

I have tried for a few hou8res o get through eBays customer proof customer care line. (it appears none exist)I buy hundreds of items every month. I run into the same problem I try to bid, raise my bis or try to look at the item. eBays reminder/notifi...

EBay API issues.

Shopify seems to imply it's problem on your end. Are we working on getting this fixed ? Please

Combined shipping invoice not working

It is not possible for buyers to ask for combined invoice ("Request Total"), and not possible for sellers to issue such invoices. Possibly the glitch only affects international transactions. When trying to ask for total, I (a buyer) get following err...

Suggested Categories missing from listing

I recently heard on the ebay for business podcast that item categories were being suggested for each listing once there is a title. Right around the same time that I heard that, I LOST the suggested categories. Have had them forever and now they are ...

Resolved! unable to edit eBay motors "parts compatibility"

I'm unable to open the "edit" link for parts compatibility today. All other "edit" links open the pop up like normal. I've tried clearing the cache. I've tried 3 different browsers, and I've tried two different computers.

Your selling privileges are restricted

Your selling privileges are restricted because we?e noticed your account activity is a risk to our community.Restriction reason: High risk selling. This means: - Your selling privileges are restricted. - You won? be able to create new listings or rev...

Cannot change my country and address. {e88193-1183635x}

So I cannot change my address to where i live now. previously i got stuck in HK so i changed my address to HK but now back to US and my account cannot be changed back to US. this error apparently affects more than just me and it has been for a while....

photos not loading

photos spinning not loading tried clearing history but still not loading ?

Resolved! Constant Sign-In Issues

Anyone having problems being logged in to your Ebay account and then having to re-sign-in over and over? This cannot be a browser issue, it must be an Ebay software and/or cookie issue. I am constantly having to sign back into my Ebay account over an...

"Page did not load. Let’s try that again.Page did not load. Let’s try that again."

What is going on this morning? I can't look at my items to ship, I can't contact a customer?, etc...

Best Offer Acceptance Issue - Seeking Assistance

Dear Community, I hope this message finds you well. I've been encountering a persistent issue related to accepting Best Offers for the past 1.5 years. Upon receiving offers from buyers, I've been experiencing difficulties with the acceptance process....

Resolved! Count of Listings in Store not matching count for Active Listings?

I've been tracking our store count for the past several days... but the reported # of listings in our store... is continually about 30 items less than eBay indicates for our "Active Listings." As it's apparent that there is no "technical help" option...

Cannot get search pages to display small images

This issue has been going on for a few weeks. When I use the customize search option, all of the changes work except image size. It keeps the large image no matter what. For a while I could correct it by clearing cookies or restarting eBay but nothin...