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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

EBAY site tech issues

Can't print shipping, can't leave feedback, anyone else having issues today?

Thumbnail Images not working

Anyone else have issues with Thumbnail/Images not working properly? Been happening for a couple weeks at least, I spoke with Ebay 2x and they said it is a known site issue that they're working on..........but it's taking forever to fix. I have at lea...

SYI Gallery Problems

I am having a problem with getting gallery images into the Sell Your Item form. When I move a jpg into the SYI gallery box, Iget the following error. But when I look at the SYI preview page that same gallery jpg shows up just fine. ==================...

Photo orientation

We sell mostly books. We like to take several photos of these books. The problem is that when ebay uploads the pics they are usually the wrong orientation (no matter how they are in our file). It is time consuming to go through every one and flip the...

Bulk shipping packing slip changes...... again

So the packing slip created when do bulk labels has reverted back to the old slip with monetary amounts...... That's fine with me EXECEPT they didn't include SALES TAXES in the calculation. So now I'll get the inevitable question from some buyer beca...

Seller Central Overview page not working

Has anyone noticed that the Seller Central Overview page is not working? All the other functions seem to be. But this means, for instance, that you cannot check on your auctions without running a search on the individual items, and it isn't possible ...

"You can't cancel this order because there is a problem with one of the items in the order."

Since yesterday 10/21/20 when I try to cancel unpaid orders (buyers have requested to cancel by messanging me directly), I get the error message, "You can't cancel this order because there is a problem with one of the items in the order." It appears ...

Seller Hub Not Loading

Is anyone elese having problems with Seller Hub not loading? I get a blank page when trying to loaf Seller Hub. I get this blank page in both Edge and in Firefox. It has been this way all day.

WHY CANT I SEE MY ACTIVE OR SOLD ITEMS TO SHIP NOW??

I CANT SEE MY SHIPPED SOLD OR ACTIVE ITEMS SUDDENLY ON THE APP OR ON THE COMPUTER. CANT SHIP ANYTHING! HELP!!!

No orders available to ship!

This evening all of my pending order disappeared, and on the selling page it says "unavailable" where it usually displays the orders that are ready to ship. ebay's system status shows "all green". Anyone else having this problem?

Unable to View Most Recent Transactions

Has anyone else been receiving this for items that were just purchased or items that have more than one item available? eBay really needs to fix this issue as it’s made me lose out on additional sales from the same seller!

No messages

No messages are coming thru to my email and on the app. No notifications of sales, payments etc.

I can't list items (IT'S NOT YOU, IT'S US error message).

Anyone else getting this? I just want to make sure it's nothing on my end.I'm able to purchase items, but I can't list anything. As soon as I click 'Get Started' after typing the title, I get this (see pic).

When Sending Invoices, eBay Changes Our Default PayPal Email To One We Haven't Used In 10 Years

Upwards of 95% of our products (surplus military tires) are shipped via LTL freight, so we manually send our customers an updated invoice for those items once we've calculated the shipping costs. After the migration to Managed Payments at the end of ...

My HTML formatting was destroyed by re-listing with no editing of my code.

I got no response in the Tools discussion board so I’m trying again here which may be more appropriate. I now have two incidents with the same results. An auction expired with no sale so I opened the inactive listing and changed from auction to buy-i...