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Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Best Offers

how is it possible to take best offers when some show up 1 day late after it expires ?? been going on for awhile now i check daily Please Fix !!!

Just turned 18 and Ebay cant verify my identity because I have never filed taxes

Just turned 18 and I've opened up an individual ebay account, I've recently just sold right under 2k , i received a pop-up notice to re-verify my info (full ss#) Well i went through the steps, and have failed verification. From my research on this su...

Unknown application error.... When trying to run a sale.

I choose all my items. Then click on Confirm Selections. Then on the next screen where it says Save And Review..... I click that button and up pops: Unknown application error. I've tried a bunch of different ways to get around it, but it's broke and ...

Manga / Graphic Novel Media Mail unavailable

It looks like there was an update last week which changed what category Manga / Graphic Novels are nested under. They are now under the super group collectibles which doesn't allow for Media mail. This is incorrect as Manga are books same with graphi...

"failed to fetch" message when sending an offer through ebay messaging

I'm getting a 'failed to fetch' error when attempting to reply to a message with a send an offer. Anyone know if ebay tech support responds to these issues or even posts anywhere about these issues?

pay.ebay.co.uk Error 501

Please help. If I try and pay I just keep getting this error unable to load pay.ebay.co.uk error 501. Any help would be greatly appreciated thank you

What happened to the search feature? It's horrible now!

I used to praise eBay's search feature compared to that of Amazon's which was seriously lacking. EBay's search used to be fantastic, but not anymore. When I'm looking for something specific, that's what I want the search to show me. Now when I search...

I can't change my language from my Ebay

Basically, I use my Ebay in English, and with my local currency (BRL), however, today, it started counting for USD, without my allowing it, and the function to change the language disappeared, I tried everything, and it didn't was please help

Techinal Problem: Receiving non-existent alerts of Respond to Offers

HiThis started a few months ago. When i go to check my messages or Orders page, or some other page, and then come back to my seller hub overview page, i get a red alert showing i have an offer to respond to. When you go to check it, theres no offer t...

Cant sell similar, revise listings and drafts have disappeared on the Ebay App

Hey, I wondered if anyone else is struggling with the app? I normally write the body of my listing on my laptop,save a s a draft and then add photos from my phone but then my drafts didn't show on the app,,so I was then posting the listing with the i...

Clicking on a category to search is no longer loading window for last week.

Clicking on a specific category to view it's contents (leaving the search word blank) is no longer is working for the last week. The window tries to load & times out repeatedly no matter what the category. It worked fine for 25 years & something has ...

Cannot view listings to buy a product

I’ve had an eBay Store for 15+ years.Until this week, my iPhone 12 could search eBay items outside my store and easily view the listings to decide whether or not I want to buy them. However, this week it became impossible to view ANY listing when I c...

UPS Shipping Label Will NOT Print for Over a Year Now

Hi - I've had an issue where my UPS shipping options appear but when I select it, it looks like it is processing for a few seconds then I see a message in red at the top of the page "Something went wrong". I've called about 20 times on it and I'm alw...

eBay Motors app - Favorites to Watchlist

Is there a way to view vehicles I have added to favorites on the eBay Motors app to my eBay Watchlist, or do I need to then look up the vehicle on eBay and add them manually?

Setting up new accounts on ebay motors and recieving "wants to chat with you in the eBay Motors app"

Okay so this is a long one but I think it will be helpful to alleviate the frustration for many sellers. I had an account with ebay for decades. Due to online bullying on a forum, I felt forced to delete the account and open a new one. Of course thou...