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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Reply Pull down list for @ mentioning still not working right

sheila@ebay I have lost rack of this issue on The Community but on one of the Winter Seller Update threads when you Reply to a member's post then use the pull down menu with the @ function the author of the post is not there. This is somewhat frustra...

eBay shipping I am getting a PayPal pop up, can't purchase postage for customer's items !

Dear eBay,I am just now getting a PayPal pop up that won't let me purchase shipping labels.I thought PayPal was fired !My setting is set for my bank debit, not paypal !Now what ?Dave

"see other items" taking you to seller's store rather than listing them out

Starting just recently, if a seller has a store, the "see other items" link on a single listing stopped listing the sellers items and started presenting some kind of store view. This wouldn't be so bad except that I prefer the list view, but it keeps...

Not getting notifications from ebay about new items in my saved searches

So, I have not been getting any notifications from ebay about new listings of my saved searches. This has been going on for over one month. I have tried updating my email info, contact preferences, adding a new search, to no avail. Anyone else out th...

Technical issue eBay shipping labels

Seller: 2 days now, still can't pay for postage shipping labels on eBay, all been OK for 2+ years, since the last few days problem! Glitch in their system via eBay / Pay pal / Royal Mail. I see Paypal has got a new app, maybe this could be the cause....

Can't purchase a single shipping label with the paypal payment option

Paypal popup comes up, then I choose payment card from paypal wallet but purchase doesn't complete and label is not generated. Had to setup & use Ship Station instead.

Micro Deposits

Why is E-Bay sending me over and over again these micro deposits? I haven't even been able to settle the previous deposits because I have more that are pending and can't get in to verify... In the meantime, I am selling items that need to be shipped....

Drafts not saving or posting

I was trying to complete some drafts I had previously saved by adding photos. When I try to list the item or save the draft again it won't do either. As soon as I make any change to the page whether it's adding the photos or just changing the descrip...

Got a 1099k form thats not mine but is my address.

So I got this form from ebay today and a first I was really confused because I don't sell anything on Ebay, I only buy things. Then I noticed that the name while close to mine is wrong, the last 4 of the social or TIN isn't mine and the account numbe...

Monthly selling limits : fault calculation from eBay

about a month ago I have notice that "Monthly limits" in "eBay Hub" do not show correct. I believe problem started at end of February and still continues. I just close all my listing and in Monthly limits says "291 listed and sold". Have any one same...

Saving template

Hello, We are having issues again saving templates. It is very frustrating and the issue comes and goes. Any Ideas?Thanks

emplates are NOT saving.

Hello, For the last few days I have not been able to save any new templates. When I click on the save button, the system just clocks for ages, 10 minutes, or more before I have to kill the page so that I can do other things. I have only 30 saved temp...