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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Manage shipped orders awaiting your feedback - not deleting listings after leaving feedback

This is a brand new IT problem . "Manage shipped orders awaiting your feedback " This feature allows to view Feedback on the Seller Hub that still needs to leave for Buyers. Normally after you leave them Feedback , the item disappears from the list. ...

Can't figure out how to reset my account to US

So, I can login to eBay.com using the same credentials as eBay.de. However, even when I order items off of eBay.com, any emails I receive from eBay is in German. How do I change this to English?

C

All day and last night, can't save to draft or list.The circle just goes round and round and roundThankfully, the lister automatically saves if I'm slow between sentences or something. But the pictures usually have disappeared if it did the save the ...

Information disappears on a new listing when I turn off auction option.

Does anyone know how to stop the following from happening: When I am listing a new item, I fill out all the information regarding the description, upload the pictures and then when I switch off the auction option, everything I put in disappears. I th...

can't add combination suddenly??

what happened?? I can't add/edit variations any more? how come?

CANT LOAD PHOTOS TO CREATE LISTINGS

IT HAS BEEN ALMOST A WEEK AND STILL CANT LOAD PHOTOS TO CREATE LISTINGS,,,TRIED EVERYTHING SO PLEASE DONT SUGGEST THE USUAL CRAP COMMENT ABOUT USING DIFFERENT BROWSERS AND THE USUAL TRY DIFFERENT PHONES OR LAPTOPS OR DESKTOPS,,,IF I HAD ALL THAT I WO...

Photos...Going Nuts here!

Go to list...message comes up telling me to submit pictures at least 500 pixels on the longest side.I've checked and double, triple checked and put up different ones.In my Gallery, they all show from 1000+ pixels to over 2000. I've done the same as a...

My Listing descriptons all scrambled

Hi all, Does anyone have a similar problem? All my Listings descriptions are all scrambled. I normally use a html listing template for the item description, woke up today to find out that all the images not loading and the text descriptions all out o...

Listing Photos Not Blowing Up on Mouse Over

Hello ~ Thank you for your time.I have an Ebay Starter Store. My seller name is GreatVintageJewelryOn mouseover of my listing images, none of them blow up. Was wondering if anyone knows the reason why. All my pics are a minimum 500 px x 500 px.

Resolved! There was a problem issuing this refund

Trying to refund a buyer and keep receiving this message. Anyone else experiencing this?

Scrolling to look at for sale items

Hi there, I can scroll up and down but no longer right to left, so I can’t see the different views of an item. I am using an iPhone 8. This has never been a problem for me until recently.

Unable to PRINT!!??

Why can no one print invoices or other items? I seen several questions but no solutions to the problem. I am old school to this and now have to make my own invoices up. If this is to try and keep from doing something to prevent environmental changes,...

Firefox Bugs for Sellers

Hi there, For the last few days, I've been having trouble with some features in my selling account using the latest version of Mozilla Firefox. For one thing, I have my seller page bookmarked, but when I try to look at it, it hangs. The listings them...

Unable to load pictures using Chrome

The solution is use Firefox. I switched over and the photos loaded easily. Chrome sucks in many ways - it's just too ultra-careful in trying to figure out what the user is doing that might be dangerous so it restricts or limits actions. It blocks acc...