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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Ebay glitch. Ebay approved a return, issued the label and immediately marked it as delivered. HUH?

I checked the tracking thinking somehow a tracking number maybe was reassigned that shouldnt have been. But the tracking shows that USPS does not have the package yet. But the return details are saying I have two days to issue a refund. I would prefe...

Pictures suddenly disappearing on active listings after renewal via GTC

I have over 9,000 listings. I cannot play this game of tracking down listings with pictures suddenly disappearing ten try to find the photos among 100,000 eBay photos on my hard drive, or pulling retaking photos and submitting. I’m in quicksand over ...

No healthy upstream

I have been receiving this error message all day, checking other items for ssle by seller, doing searches from search bar, or trying to reply to a message received in email.Still have ongoing problem with images not loading for listings viewed.On and...

Account

I can't access account settings in any way. Help-Contact does not work. For each phrase, he writes, "We didn't find a good match for your search. Please try again." I can't change my payment preferences (for example) Someone please solve the problem.

Listing pages look strange!

Is anyone else having trouble with the listing pages looking different? There is a grey line on the page, some of the words are broken and the photos will not open. I am on an iPad. Thank you! This started this morning, 6/28/22.

Software Bug - Sections in my Payouts sector have completely disappeared from the screen

Payout History Section- gone. Payout Balance- waiting for payout- gone. On Hold Section - gone. I've found no direct route to Ebay IT .. Or I would have spoken with them.

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Resolved! Re "Smarty" pop up $20 offer

Is this legit? who has been ripped off in any way by it!OR---WHO is happy with their $20 free gift--I am just not happy putting in ALL my credit card details in a internet form --they even ask for expiry date and CCV number---In my opinion it is not ...

How can you see what your sales were in 2021, and how can you access the list?

No longer being able to print 1 listing page with picture and price.

I cannot understand you making it impossible to print the main item listing page in full as it has always been in the past. Many times I use it to get an idea of selling price or value of an item I have and print the page with all the in info such as...

Send coupon button on the web browser disappeared

Can't pin Listings to Pinterest or Post on Twitter

While listing today, I wasn't able to post a listing to Twitter or pin it on Pinterst.The error message for both platform reads "no healthy upstream".Does anyone know what may be causing this? Thanks!!

Format on right hand column!

Thanks, EBay,You've really **bleep**ed up now!By making the listing format on the left-hand column useless, just as useless as you are!I know of at least 7 other buyers that have turned you off, promising not to buy again from you!I hope you continue...

Sorting mechanism and page scrolling isn't working

Whenever I try to see which items are ending, an error message comes up and there is nothing to show. Also, page will not scroll forward but is stuck on the first view. Please fix!

Ebay rule I must wait several days before filing negative feedback.

I am 85. Ebay has started a policy requiring that I wait five days before entering negative feedback. No sir. You don't determine WHAT I WRITE OR WHEN. I do. Your dictatorship arrogance is rejected. I'm curious, what others think about this. I have e...