Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Stay ahead of the curve by diving into our latest updates
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The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
I cannot access ebay on my chromebook. I cannot even get to the ebay page. Does anyone know how to correct this?
I received a message from a potential buyer making an offer on a listing. I can not respond at all....I just get a message that the question I am trying to respond to is either invalid or more than 90 days old - - it is not, it was received just a fe...
I have lots of zero views on most of my listings this has been going on for a week this needs t be fixed
I've tried to upload videos using the new listing tool. It was OK last month. But these days I have tried several .mp4 videos(720p or 1080p, with or without audio) that are all under 100MB, but each time I get an error message saying "Invalid video/a...
Last week, I could relist items and within a few minutes they would show up on general search results in their respective categories. That meant anyone on eBay could find my items soon after I listed or relisted them. The past 48 hours, I'm not findi...
A blue box pops up every time I go on my app. Telling me that the way views are displayed. This has been going on for 2 weeks
Anyone can help me please.. Here is the flow of my concern. I have already a 100 listing on my Excel file and I need to ''UPLOAD'' it. But when I'm about to hit the upload button - it doesn't work at all, only the ''DOWNLOAD TEMPLATE'' and LEARNING R...
I paid for the items in the shopping cart with a credit card, the credit card was successfully charged, but ebay showed that the transaction failed. I contacted the credit card company to check that the money was indeed deducted, and it was verified ...
Ebay will not let me sign in. Every click makes me go back through a "verify I'm not a robot " security measure which leads back to the home page
unable to refund my customer for shipping. Says, There's a problem, try again later. I talked to ebay, they said give it 24 hours. I tried on 3 different computers and still get the same error. I refund for various reasons and this problem happened y...
Help, every one of my listings has gone from many views to 0 views. Is there some kind of change I'm not aware of?
Since yesterday I have been unable to create a new listing. The form persists in just saying "Saving..." endlessly without actually saving anything. I cleared my cache as instructed by Customer Support. I also changed browsers. Neither of these thing...
Every time I'm looking to see why views are not showing up on people's items, the website crashes.
I have a problem that my products never get viewsAlthough I put keywords in the title and there is also an advertisement on the list with that, the views are non-existent Please help me I don't know why And to find a way to solve the problemThank you
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