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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Your payouts are currently on hold because your eBay account is restricted

So, I opened a new sellers account, auctioned some stuff and made around $1000. Some of the money was even paid out to my bank account. But then, after shipping out all the rest of the stuff I sold, ebay put my payouts on hold for five days to review...

Promoting a listing for a business account from a personal account no longer working

Have had an issue since the new advanced promotion beta came out where I cannot promote listings for the business account I work for from my personal account despite having all necessary permissions, I was able to promote hundreds of listings beforeh...

Not receiving 'saved search' emails...

After years of working fine, Have ceased receiving emails for my 'saved searches' - which is a real pain. I hope this is rectified, soon...

photos

click to enlarge pictures hasn't worked in weeks,,,why??

Bug on estimated shipping time - handling time ignored

Hello, I have seen a bug on estimated shipping time on January. I have sent all the details to the french ebay customer service and never received any answer.Unfortunately, I think they just didn't care about my message.I hope that eBay read messages...

Listed Jewelry- pull up the listing it shows category as "Clothing Shoes Accesories>Jewelry/Watches>

Clothing category and Jewelry category have always been separate categories, always have been and appears they still are. Why are my jewelry listings showing I have them listed in: example "Clothing shoes & accessories>Jewelry & Watches>Fine Jewelry>...

Ebay drafts are down 7/5/23@ 7:30 PST. Now doing a temporary work around

So the message " its not you, its us " has been and issue most of the day. Super inconvenient when you just want to GET THING MOVING . i found i had to work around this to avoid being behind on listing. seems the app works fine but the issue for me i...

Error with Ebay’s Draft Option.

Is anyone having trouble accessing Ebay’s draft feature? It keeps saying their server is down.

Ebay drafts continue to be down 7/5/23 6:00 pm . This seems to be ongoing problem for sellers.

At what time will it be corrected?

500 error - cant access draft listings

Can't get to my drafts to work on. Been having other intermittent 500 errors all day across the site pages.

"its not you its us" server down page

This afternoon, as I am saving my draft listing, multiple times I have been bounced to the "its not you its us" server down page. It was fine last night, and I accept it once in a while, but it has been every single time now. The information I put in...

Ebay wont allow me to crop my photos and is making my photos pixaleted and look terrible

Does anyone know how to fix this it just started doing this last week? I even tried listing on the computer instead of my phone and it doesn't help.

It's Not You Error

Anybody else getting server errors today? Every time I try to save a draft I get the pink screen with the It's Not You server issue. Anybody else? It's been going on for me for a few hours now.

Having issues listing with photos - only offering video link option

Can create a new listing from scratch, but since my listings have 12 variations and a lot of detail, it is obviously easier to copy and change titles and photos. I am only getting the option to add a video and there seems to be no way around this

Silent roll out of forcing users to auto pay-- can't disable it

It seems as of June 30th, 2023, some buyers when placing a bid are forced to automatically pay. This basically makes my combined shipping policy moot, and my buyers must pay the highest shipping fee possible with every single item. When I as a seller...