Report eBay Technical Issues

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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Today Wed 14 Jun Javascript issue with Safari Brower

Hello, I would like to report you a bug with Apple Safari browser on ipad. The search button gives an empty result. It worked well yesterday, it stopped since today wed 14 Jun. May be you should stop updating Javascripts. That’s simple. Faithfully yo...

Search not working

6.14.23 8:07 EST. eBay search not working using Chrome or Firefox.

Verification codes

There appears to be a technical glitch involving verification codes. I have been a member since 2005, with no issues. I have bought and sold since then, with perhaps 3 issues, all resolved in my favour.I have a very strong password, which I change re...

fraud

hello aliexpress is ahead of you because sellers don't cheat buyers. there is a function where the purchased product can be returned, or the buyer and the seller can agree and return a certain part of the money paid, or aliexpress itself decides whic...

Blocked Buyers list NOT working!

I just received a return from a buyer I had blocked long long ago. The item was returned with a note stating the item was fake and not floss, and she had wanted something else. I have plenty of the "something else" listed but she chose DMC Retors #4 ...

Reviews

Is anyone else not seeing their reviews and reviews of sellers on the app

Is anyone able to see my listings?

I have two listings Active for sale: 2011 Topps Update Mike Trout PSA: Gem Mint 10 #US175Active for ~11 days 2015 Panini Prizm Nikola Jokic PSA: Gem Mint 10 #335Active for ~2 days Ebay Customer Service reps tell me they can see them.... but I can't s...

Latest update on android . Missing basics

Details missing from app after update When you select an item it now only shows you the order details. You can no longer view the original purchased listing or indeed raise a case. Desktop app is the only way right now to fully enjoy the ebay experie...

Print Shipping Label missing again from sold order page

devon@ebay elizabeth@ebay Hello, Hope that you are doing well! I wanted to see if I could report a recurring glitch similar to that reported here https://community.ebay.com/t5/Report-eBay-Technical-Issues/quot-print-shipping-label-quot-now-missing-fr...

Access Denied　We looked everywhere

Please excuse my question. I am currently having a very difficult time restricting access from eBay. The environment and situation is as follows.〈Environment〉.PC: MacBookBrowser: Google ChromeNetwork: General WiFi

I can not locate my purchase on the Ebay website

I need to return this order as it arrived Damaged and incomplete. I could not find any information on this order on Ebay website while it was in shipping ,and now I can not find any trace of it to help with the return. M credit card has been billed.

"There was an issue processing your request." When counter offering a buyer!!!

Hi, i am having this error when counter offering a buyer. How can I resolve this issue?!?!

Paypal checkout not working

I am having problems with the checkout when choosing pay with PayPal. All I am getting is the buffering wheel and it not going any further for the last couple of days. I have just tried to do a buy it now and it is still happening. It all started whe...

NOT SHOWING IN SEARCH?

I listed some items at 8 PM last night....I noticed a few items that I expected to have interest weren't getting any views....I tried to search for them and they are not coming up in a search....I don't ever remember this happening....They still are ...

Feedback reviews not showing on app.

Since before last weekend I have not been able to see any feedback on the app. I can view on desktop but app just shows star rating. This is very annoying as I'm sure buyers like to check feedback before purchasing from sellers as I do. When is this ...