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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

listing does not allow limit increase.

Hello, I have 200 listings, I have sold 68 products on ebay, I have 18 feedbacks, it has been 4 months why you still do not increase my listing limit to 400. please help me now. what should I do.

Having trouble seeing purchases

Purchased 3 things this am and it doesn’t show in purchased lists on my eBay. Also didn’t see a purchase had gone through so I could ship it.basically I feel like my account feeds aren’t functioning.I have already uninstalled and reinstalled the app ...

Feedback Issue

Anyone else unable to leave feedback ? Steve

Filter disappeared from search page

Hi, Has anybody else lost the ability to filter on web browsers this morning? It was working last night but I cannot access the filters on either Edge or Chrome this morning? Best regards,Alan

Resolved! Can't change Hi (name) name.

Originally when I created my eBay account, I had used a nickname rather than my legal name. While attempting to change this, I noticed that although my "Personal Information" section of "My eBay" was updated, my "Hi (name)" portion did not reflect th...

Search

The chance to switch from list to gallery view has gone The filters can no longer be applied, ie search only uk items.I don’t want to have to search through every item not based in the uk

Can't Go To My Store VIA The APP??

This happened awhile back, I just thought it was a glitch or something, But it has not come back, I was always able to view my store through the app, But not anymore, Any one else have this Issue??

No Daily Emails Being Received For My "SAVED SEARCHES"!!

Please add my account to the growing Trouble Report for NO LONGER RECEIVING MY DAILY EMAILS FOR MY "SAVED SEARCHES."Thank You!!

Saved Searches

All the sudden, out of nowhere, my daily eBay emails with my "Saved Seaches" have stopped. I have about 18 or 20 "Saved Searches" which eBay emails me every morning and has been doing so for over 20 years now. All the sudden, nothing. It's now been a...

CANT UPLOAD PICS

saved searches not loading to personal email

saved searches not loading to personal email. Was working fine till 5 days ago. Ebay keeps telling me to change to html in communication preferences but don't see that option. I see option for text only.

WHY???

Ebay your new layout sucks!! Why do you have to change everything every 6 months. I don't understand. If it ain't broke right?

Downloading last months Financials to excel

Trying to reconcile September's books as always with excel. This time when I down load and open the file I see the excel file and entry "something went wrong." 3x. Anyone else?

Bizarre changes to the 'Purchases' page...

My 'Purchases' page (in default view) now shows my most recent orders as usual ...with (bizarrely) orders from September 2021 to January 2020 in descending order listed below them. What's worse is that these orders from 2+ years ago have no 'hide ord...

Brand Filter Not Working Correctly

I can see that my listings' brands are displaying correctly when I check them individually. However, when I search for my listings, 119 out of my 398 listings in the clothing category are showing up in the brand filter as Unspecified. This seems to b...