Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Listing problems involving shipping method

Is anyone else having an issue with listing anything today? I keep trying to list something and every time I get to the shipping method it clears it out and says I need to choose a shipping method. The weight and the size also disappears.

Can't place a bid

This is a problem.When I attempt to place a bid, this box comes up. When I select "Select" on "Pay with", I get the spinning wheel for several seconds, then nothing. If I hit "Confirm" or dismiss the box, I'm back to the item description. If I repeat...

Screen Shot 2023-09-11 at 12.19.00 PM.png

"Does anybody really know what time it is?" ebay is Lost in Time, Riddle.

It is about 4:39pm EDT. ebay is showing that my FedEx ground service packages reached my local FedEx terminal today at 6:57pm PDT, which would be 9:57pm EDT. FedEx tracking shows them as having in-processed at same location at 2:57pm EDT, which actua...

Dynamic ad rate and promoted listings problem solved (sort of).

For weeks I've been having issues with glitches concerning promoted listings. I can't click on several and switch them all to the "suggested promotional rate" anymore. There was a time when I could. My work around has been to "apply a single ad rate"...

Glitch with search function

When I search for anything on my laptop I get a limited amount of results and when I search on my phone I get much more. For example a search for SGC only shows 213 results on my laptop and on my phone I get 110,000+ results. This has been going on f...

Can't log in.

Everything I have tried doesn't work. Can't get chat or call ebay.

Paying For Offers In Advance

Hi, I am being asked to pay for offers in advance which I will not do as I place bids on multiple items and quantities. The seller then discounts the P&P cost etc due to multiple items won. I will not add a payment method as that will not take into a...

got a refund for one item, i purchased two items. both were same item , i need refuned for second i

need refund for second item..

Dead Links - email copy of link from phone to PC, link doesn't work

I've been seeing this issue for many months now. In short, I browse Ebay in the evening using the Ebay App on my smartphone. When I see items I want to look closer at, I use the share function in the app to email a copy of the link to myself. The nex...

GHOST SALES

Get a message from customer asking if i received payment for a cassette they bought an hr ago, i have yet while typing this get the notification about a sale, on either mobile or computer. going on 2hrs now.. Here where it gets interesting, when i lo...

.................

every other day...............

EBay don't care about if you report a fraudulent seller

I do report almost every day and when I see a fraudulent seller mostly on the Drone section but nothing happens. Those sellers still hurt innocent people and I do not see any action from Ebay stuff. Why you don't care? I guess because money is more i...

NO pictures for auctions loaded last night 9/9 10PM Eastern Time

Last night we posted about 100 items to auction. There are no pictures supporting them showing on the listings. We know our system uploaded them.SECONDLY: I have 59,000+ items for sale in STORE & AUCTION formats. When I go from the first page to any ...

Gift cards

I purchased a gift card at CVS store for $100. I sent the card to my boyfriend and he was told that the money was in another account and that he couldn’t use the card.

I sell Stamps. Form says Selling Price - Thats what I want to sell at. I DONT WANT A BID.

I am new to eBay and am old (like 80 years). I manage everything EXCEPT - I just wish to SELL - Not interested in BID. Form keeps saying Selling Price and then Bid price and etcetera. Help please. Just want to sell. Plain - NO Bids. Thank you kindly