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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot upload supporting documentation in disputes

I try to upload a picture, the grid remains blank. Yes it is JPG, yes it is less than 1.75mb, yes it is less than 5 files.I really need at least a fighting chance, so please get this bloody thing to work because I'm on the brink of shooting myself, t...

Live Listings Appear Normal But Lose Information When Revising

Been happening for about a week. When trying to revise a live listing, the item details disappear and have to be re-entered. Trying to create new listing today and my template doesn't contain shipping options or return policy. What's happening?

ebay's search function sucks.

Ebay's search function is badly improved. The goods cannot be found according to the given keywords . Please don't be creative if you're not ready for it. Users of your app to buy and sell online are not games to test your functionality. We are charg...

Drafts Not Saving Completely If Left Open Very Long

Anyone having problems with their drafts saving? Within the past 2 weeks I've begun having a recurring problem with drafts. If I start a draft and walk away from the computer for a time, when I come back to the desk and finish then save as a draft, t...

New update, lost info

Last night,8/1/23, I updated my eBay ap on my phone. I can no longer see items for sale in my saved seller list. I know for a fact that my saved sellers have hundreds of items for sale. Please fix this problem.

"Something went wrong. Check everything is right below."

So im trying to list an item and it takes to a Verify your phone number page.I have already done this.It will no longer take my phone number and says "Something went wrong. Check everything is right below."

Entire site Totally down !! all stores are empty.... Can't do a search.... Ebay !!!

Try to do a search... site is empty.... can't find a single item..................

Search engine runs you in circles

Tried doing a search that I do every morning without miss but, today it just ran me around in circles not giving me much of a result. Imagine searching for a vintage telephone and the search only giving you two results.Now this aint my first rodeo an...

Status of eBay search/saved results?

Hi. Is there an update to this issue? It looks like many users are having this same issue where there are no items saved in the search results. I am seeing the same issue on both the website and the iPhone app. The status panel is displaying all syst...

Ebay site "search items" is empty??

Site shows "no results" for any item I search for?? What is up??

Search

Your search function is “broken” this morning. “No results” on multiple different search attempts.

Search Issues… 8/2/23

I cannot *search* any new items that are not already on my watchlist. I cannot access any seller’s available stock lists.

Unable to access classic ebay display and all searches results in 0 results.

From one night to another the view has changed and any search inquiries comes back with “0” results. What is going on and why is there no information being conveyed to the users of the site?

MY ITEMS ARE NOT COMING UP???

When I try to bring up the items in my store, I show ZERO listings....I checked my friend "Happiness&Harmony" this morning and the same! Please fix this!

eBay Software Technical Issue

Hello, Yesterday I decided to perform a test. I have been concerned about placement of my products (Radios & Tubes) when listed. I ended eight radios. I then made new photos, edited the listings and scheduled them to be listed at midnight on August 1...