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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

left navigation column for filters on sellers pages missing

Anyone else having an issue with the left hand search column on sellers pages missing? Also, on phones- same issue with seller pages- can't filter or search.Please fix- we need this back

Price Changes When Listing On App and PC

For 3 days now, when I list something (happening on app and PC), and then go and check it, the price has changed. The change can be either up or down and it is =/- up to $10 difference from what I actually listed it. I then have to go in and change t...

Followed links have stopped showing in purple

When I click on an item in a search result on ebay, as far back as I can recall until a few days ago, the link would turn purple and stay that way, even if I looked at the same search result in a new session. I liked this because I could go back to a...

Resolved! How do I stop unsolicited marketing "Coupons" from appearing on my eBay homepage?

From time to time, out of the blue, unsolicited marketing "Coupons" appear at the top of myEbay homepage. I'm not able to find a way, so far, to stop them. I consider them Spam. Since I already pay a 13.5% final value fee on my sales, I think I shoul...

seller sort by and filters

Hi. I noticed when searching in sellers shop I cannot sort by or filter. It gives me this. Can it be fixed?

Search options not showing up for stores

Greetings, we have an ebay store: https://www.ebay.com/str/regencytechnologies that when you search the store the search options that should appear on the left hand side of the page don't show up. We noticed that other stores seem to be having the sa...

Sorry, we are experiencing a technical problem.

Sorry, we are experiencing a technical problem.{2517}

Spellcheck off?

The word combos is misspelled as “comboes.”

Problems with buying

Unable to buy now or add to basket but able to see purchase lists of previous orders placed before 13/03/2024Using android 8 but everything is working normal on huawei phone t30 lite running android 10 doesn't make sense

Return request automatically closed

I am trying to return an item, I raised a return request and it got automatically closed due to system glitch. Now eBay is not helping me raise a return request again. That is their system error the customer support team is not helping me. The system...

can't buy purchase label

When I go to purchase the shipping label, nothing happens. I have rebooted computer and tried another computer. Each time when I go to purchase a label and click on that button, nothing happens. It's been going on the entire day. Am I alone?

completed listings/sold listings not working.

yet another bug, have heard this issue from others as well.

Problems Loading Photos on new Listings

Hi Everyone! I have had the same issue happen 3 times over the past two months. When I go to drag over my photos into a new listing they sit and roll. I can walk away for an hour and still none have uploaded.I have not changed anything on my end in 1...

How do I get customer service from ebay regarding my account?

Today I received this email:"Previously, we notified you that you're required to submit information to confirm your identity. However, it appears that you still haven't provided this information. Until we receive the requested information, your use o...

Seller Hub technical question if you know the answer please!

How do I eliminate the available quantity column?I’m an antique dealer selling 1 of a kind items.Available quantity is always 1.Don't need the entire column taking up space in the center.Thank you Friends, in advance...