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Current known technical issues - updated as of 5/15/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Observations of a new user
Hello, I am a relatively new user. I wanted to provide feeback on the eBay interfact to the "technical issues" community. 1. Ebay UI is slow. Pages load significantly slower than Amazon or just about any other website. I suspect that this is from ove...
Internal Error to the Application when reslisting
I'm getting this message frequently today with both bulk and single relisting. Also got it when trying to revise a listing. In all cases, running through the action again (and again) eventually worked.
Latest Ebay "Manage Active Listings" Page Freezes Browser 7 Seconds Every Time I Open It
Latest Ebay "Manage Active Listings" Page Freezes Browser 7 Seconds Every Time I Open It.I am running a new windows 10 computer with latest Firefox. Pages like Active Listings, Orders, etc (any kind of list) will freeze the browser "not responding" f...
Everything is messed up
The way the ebay appears all of the sudden got messed up - listings take up twice as much space on the page as they used to, there's a ton of unneeded info like condition and brand. The used to be a menu very you could fine tune these things, now it'...
unable to contact eBay
im having problems with an item i purchaised that does not ship to me and am not sure what to do. When i made the purchaise it was on the .CA site, showed shipping costs and extra import duties and gave no message saying that the seller does not ship...
Can't access Unsold Items or Sell Page from IE
First I couldn't access my Unsold Items list from IE now I can't access the Sell page. The sign in page just keeps poping up. I have to keep going to Chrome to get either page. Is ebay not compatible with IE anymore?
Trying to update UPC... Screen Freezes on "Updating" circling on screen
I am trying to change the UPC of an item (I did "Sell Similar Item" on an existing listing with a UPC), and every time I enter a UPC, it freezes. I can change it to "Does Not Apply", but when I enter the correct UPC, the screen freezes and the "Updat...
Only see 25 listings
I'm not sure what has changed, but I can only see 25 listings at a time. I was able to view 200. Any suggestions?
My Feedback shows as the buyers in counteroffer email
I received a counteroffer email from a prospective buyer who was wanting to purchase an item from me and the email showed that this prospective buyer had 3484 positive feedback. When I went to look closer the buyer only had 79 and the 3484 was actual...
Hurray for the lovely new *See full item description* button everybody needed that
Having to click the newly invented "See full item description" button every freaking time I want to see what's actually on offer gets extremely ******* tiresome real quick.And now, having clicked that button a zillion times and having closed the page...
Difference in card summary
I bought an item at $ 35.70 that included shipping and taxes through paypal, and in my credit card statement got me an amount of $ 37.14. well i want to know why
Bidding glitch? Safari? iPhone!
Last night I recieved a text for an item I previously bid on and was watching. The text was to notify me that the bidding was ending in 15min. I waited a bit and clicked the link and placed my bid. It should my bid and said the reserve was not met. T...
I receive an error meessage when attempting to save an item to my collections.
This is the error message. "Sorry, there are system errors. Please try again". Trying again doesn't help. This has been going on for months. Any ideas?
Unable to edit compatibility chart
Having too many problems when creating or revising auto parts listing. When listing, I cannot remove the stock photo from ad. Also, we need the ability to edit and change the compatibility chart. When I uncheck the prefill box, the compatibility char...
Broken link from search result email
For the last week or two the link to shop.ebay.com from my daily search emails from ebay is broken - I get a message saying "Safari can't connect to shop.ebay.com". Another use reported exactly the same issue on another eBay community board
