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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

searches showing 0 results

Problem only started today. Previously used searches which i know there are loads of (common items) but now showing no results. Also when viewing an item and use back button to go back to results-there are none. The only way seems to be to start the ...

My Ebay will not load

No pages will load,always get a"=1" on address bar and nothing will work on the page other than deleting the =1 on every page i load.has been happening for a few days now.I have tried deleting cookies,ran ccleaner nothing and its only happening on eb...

Error message: This feature is temporarily unavailable Your selections have caused errors.

Keep getting this message every time I try to list an item. Doesn't matter what category, as soon as I select the category, this is the page that comes up: This feature is temporarily unavailableYour selections have caused errors. Please click Contin...

Combined Sales in Seller Hub vs My eBay: Sold - Why the change?

In the Seller Hub, there is no way to see the price paid and date of sale for individual items that are combined into one sale. In the My eBay: Sold view, individual prices and dates are shown. See screenshots below. Why was this change made and is i...

eBay shipping labels not identifing Surcharge for USPS Large Packages with Dimension Weight

I just printed out a USPS Priority shipping label (TRACKING # 9405509699939410931331) for a package that is 7 pounds and 15x13x13 inches in size to a zone 5 address. THAT MAKES THIS A LARGE PACKAGE SUBJECT TO THE DIMENSIONAL WEIGHT SURCHARGE. I CHOOS...

Why doesn't this product have reviews?

I'd like to leave a review on this product: http://www.ebay.com/itm/Small-Pet-Cat-Puppy-Dog-Carrier-Durable-Hard-Sided-Outdoor-Travel-Container-US/263095213448?ssPageName=STRK%3AMEBIDX%3AIT&var=562094642299&_trksid=p2060353.m2749.l2649 Putting it tog...

Ebay is mistaking an item I'm trying to list for something it's not and won't let me list it.

I am trying to list some software that is bascially security for Facebook accounts. Keep getting a red message from ebay. The message I got from them, in part, is "We don't allow the sale of items containing personal information such as names, addres...

Buyer / Browser Operator Errors.

Seems I don't know much about Edge and Microsoft's interactions. Thus when I needed to delete the additional address I was given by the seller I was banging my Head against my head board (this is a behavior I learned when I was a toddler and I'm stil...

EAN has an invalid value of "enter EAN"

This seems to be a bug in the Android app. To reproduce: -List an item using the web interface-End that listing / wait for it to expire-Attempt to re list using the Android app Workaround is to create the listing anew. (Needless to say that this is t...

Where did my listings of unsold items go?

Last week, I had over 300 ended listing waiting to be relisted. Now it says I only have 15. But in the search box for "undsold" it says 40. I can't even find those 40. It hasn't been 90 since I last listed them. It's only been about 60. Either way, t...

Item pending

I have received several notifications over the past week when I click on an item to look at it. It is always on an inexpensive item. Does anyone else have this issue? (Photo attached)

Clicking on category in a listing in motors sends you back to the motors home page.

http://www.ebay.com/itm/263156390401 When you click on "Dodge" or "Other" in the catergory section up top left it sends you back to the Motors home page not the catergory you clicked on. This started this week. Can this be fixed ebay ?Thanks

Searches

I would like me to update my saved searches. Under my eBay when I tap on searches it takes me to my watchlist. These are two separate categories. Why???? Am trying to keep track of items and eBay mucks it up.

Sales have been dwindling since last October!!!

Hello, I have been on Ebay as of today for 19 years!!! Hurray for me, but what in the world is going on???I am a small business and have never had such bad sales. I have called in 3 times with no satisfaction.Have check and done all kinds of helpful ...

Ebay Shipping Labels Not Printing

Ebay shipping is not working. I was able to print a domestic label hours ago but it would not let me do international. I get the message We're having trouble printing your labelsSystem unavailable. Please try again later!I