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Forum Posts

Best offer emails not received

We receive best offer notices on the app, but they are not being received via email today since 9:15AM MST. We are receiving messages when an item sells, but not offer or counter offer emails. We also receive our responses to questions, but new quest...

User avatar by Adventurer
  • 294 Views
  • 4 replies
  • 0 helpful

Can't Send Invoice - spinning load wheel / screen flashes (firefox)

I'm having the exact same problem another user posted about Feb 2017 but no one replied to their posts. The link below shows a picture of what is happening to me: https://community.ebay.com/t5/Archive-Technical-Issues/Invoice-Page-Glitch-spinning-loa...

ON GOING MARK DOWN MANGER TECH PROBLEM

ON GOING MARK DOWN MANGER TECH PROBLEM --You can't advertise my sale and show the items unless you are going to allow the 40% off of these items!The selected items are showing up at the normal price but are being advertised as 40% off BY THE SALE BAN...

User avatar by Thrill-Seeker
  • 453 Views
  • 3 replies
  • 0 helpful

Store Owners - Check your November Invoice for erroneous "Insertion Fees"

Watch out for insertion fees, I was charged $17.10 insertion fees in November while still having free store listings. I called ebay, they investigated it and said I was right, they credited my account and said they are working to prevent this from ha...

Resolved! When Creating Shipping Labels, I'm being forced into UPS Labels, WHY?

Starting today when I go in to creating a shipping label, it is asking me to set up a UPS account or log into my account that I have already set up. While I do have an account with UPS, that isn't my problem. The problem is that I do not ship my stuf...

User avatar by Visionary
  • 487 Views
  • 6 replies
  • 0 helpful

fake tracking number scam - why does eBay side with seller?

I am a longtime eBay user, lots of positive reviews, so trust me when I was shocked to be the victim of fraud and eBay summarily ruled for the seller because they provided a tracking number! Doesn’t matter to eBay the tracking number did not correlat...

Glitch on removing no longer registered users from 'following list'

On the list where you can 'follow' other ebay members pushing the heart to unfollow them is not working. I was doing this to remove anyone I used to follow that no longer has a registered account here. At first it worked and now it hasn't been workin...

How to disable saved search emails when search doesn't show in my account

I suddenly started getting saved search emails every day for a search I created years ago and then deleted. In the email there is a link for 'Disable emails for this search' but when I follow it, I get an error page on ebay.com: 'Input Error: There w...

User avatar by Explorer
  • 1186 Views
  • 13 replies
  • 0 helpful

FORIEGN Language

After my most recent transaction the completed transaction page came up but at the bottom where the sign out option is was written in Russian or something similar. But the rest of the page was English I click on sign out (what I thought was sign out)...

Image attachments in messages appear blank when using desktop browser. [SERIOUS BUG!]

The image attachment function in eBay messages fails to load correctly when using desktop.Uploaded images display as a white square. As far as I know it works fine with the eBay mobile app, but this is a serious bug and needs to be fixed urgently.

User avatar by Adventurer
  • 399 Views
  • 3 replies
  • 2 helpful

Store showing as not secure

I was shopping another seller's store last night and this morning and when I look at his listing, it says https. When I click on seller's store, I see not secure. I looked at my own store and it doesn't do this. I took this picture of the screen. I l...

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coupon expired prematurely

Hi all:Does anyone know how to message ebay customer support from the actual message center? I was given a $25 coupon on 12/5 and told it had a 14 day expiration period. When I went to use it tonight it had already expired! The terms and conditions s...

User avatar by Adventurer
  • 341 Views
  • 0 replies
  • 0 helpful
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