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Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Variation Pictures Not Showing

I've been using variation listings for years. They have glitches, but I've figured out how to work around them and I avoid features that bring out the glitches. Now, however, the problem is much worse. The basic functionality is broken. On a new list...

Ebay site does not show the number of views on my listings. Showing up as zero

The number of views on my listings are showing up as zero. Once in a while they come back for a short time and then disappear. Very frustrating! Anyone else having this issue? Is there a way to fix it?

technical problem

I would like to know what time they are going to take to fix the technical problemthat are announcing because my sales are too slow and they are tending without anyone seeing themThank you

information

hello thank you for letting me know that there are technical problemsand I would like to know how soon they are solving themthanks for your cooperation

Known issues at this point

Switched to the new store format. Store listings will not display by newly listed or in list form. Only gallery and best match. Been editing the setting daily and nothing changes. Also, regrettfully, cannot go back to the old store format even though...

Ability to Find and Run Detailed Seller Ratings Reports Has Disappeared 2'22'2018

The link to run or view saved "Detailed Seller Ratings Reports" usually found in "My Account", "Seller Dashboard", "Reports and Service Tools" is not showing up. I've called customer service and spoke to three separate reps, but no one seems to be aw...

Can't add "saved sellers".

It says I have over the allowed 100, but I don't. And I can't find where to delete saved sellers.

Resolved! the ebay apolagies about Technical Issues don´t help the sellers pay the invoice in end of july!

the ebay apolagies about Technical Issues don´t help the sellers pay the invoice in end of july!

Difference in shipping cost between new and old label system

Not going to repost the entire thread. See the link for proof. Difference in shipping cost between new and old label system

Emails From EBAY Customer Help REAL OF FAKE?

I have received three emails from customerhelp@ebay.com in the past couple of weeks. The first three I have received in over 20 years on eBay. The first one had no information, just that eBay had tried to call me, but that my number was wrong in my i...

Issue with Guaranteed Delivery Tracking on time

I was having this same issue with Seller Level regarding tracking yesterday but as of today that piece was corrected. Now this morning when viewing the Guaranteed Delivery I am now seeing the issue of tracking not uploaded on time when all of my trac...

JULY 9, 2018 STILL NO VIEWS/WATCHERS COUNT AFTER 3 WEEKS OF NOT FIXING PROBLEM!

I called Ebay 3 weeks ago about this problem, was assured they would have it resolved in 2 weeks!Still not getting any count on views/watchers tab.Hire some tech gurus to fix this ongoing problem! Impacting listings!!!!!

Dissapearing photos, no views, not showing up in search, promoted items not showing

And let me control my own sales. Beyond ridiculous eBay!

Liars and Thieves

I was promised this counter issue would be fixed by today.Liars.It is not.I want a prorated refund for the services that have not been provided for almost 2 months now. That's right TWO MONTHS!This is obviously now a deliberate action against sellers...

VIEWS NOT SHOWING 2

Maybe each of us with this problem should start own thread, maybe then somebody does something. OK, so again, views are not showing, I have items with 10 watchers and 0 views. When this info is pulled through API, it shows -1, not even zero (like som...