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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Not seeing orders in New Sellers Hub

There seems to be a technical problem with the new seller's hub. When I click on the "Orders" tab it shows NO ORDERS even though the overview shows 2 orders. The only way I can see the orders that I need to ship is to go through the "Overview" tab an...

No Photos on Watch List Page Again!

For the 2nd time in about a week there on no photos on my Watch List page for the past 3 days... Will someone please fix this.. It's my go to for Buying page.. I tried all of the 'tricks' but nothing works... It's an Ebay problem...Not mine!

new mobile friendly checker-any way to do in bulk

When revising a listing I see New!Mobile-friendly checker as a click on link.It opens a mobile preview window.In that window you can see Your listing isn’t quite mobile-friendly. Let’s fix it!Image exceeds screen widthImages should fit the maximum wi...

How To Turn Off The "Not Finding What You're Looking For?" Notification

This notification bubble pops up next to the "Follow This Search" option obscuring half of the first seached item. Annoying and unnecessary feature - anyway of turning it off? We ALL know how to search and save searches at this point right?

business and industrial category, individual item page in healthcare category missing

when i enter business and industrial category, listing are showing but when i click a item, the particular item description page is missing. it says - We looked everywhere. Looks like this page is missing. If you still need help, visit our help pages...

Resolved! Watch list

havent been able to delete watch items for ages now.

Order details and feedback gone? Permanent??

Might there be a return to viewing order details and maybe even be able to post feedback without having to do a number of steps more then we did before? Has anyone gotten an answer from eBay about this sudden change?

Inability to view order details & leave feedback temporary fix

At some point in the last two days Ebay updated code which seems to have broken the ability to view order details from an items page after its sold to the winning bidder. Anything with a buy it now still shows as originally designed. However there is...

Ebay Search And Completed Items Not Working On Ebay.Com

My Ebay.com search has not been working for a few days now yet Ebay.ca is still working! The option to search for Highest Prices,Lowest Prices ect has not been working at all for the last few days and now i cannot search completed items at all even t...

Watch list

Cannot add to watch list says it is full and it isntreinstalled ap and rebooted and still can’t add to watch list

Resolved! Unable to upload images on my listings

Hello,I'm having trouble uploading images on my listings. Every photo Im trying to upload gives me the same error:File corrupted (SD011)"The file is corrupted."Please remove it and upload a valid JPG, GIF, PNG, TIF or BMP file."The files I'm trying t...

MASSIVE TECHNICAL PROBLEM. Incorrect Item Descriptions / Product Titles Being Inserted

I just came back to eBay on November 8th of 2018. Just for reference today is February 4th, 2019. I am so disappointed as to what is going on with my listing titles/product descriptions. I had plans to spend a ton of money on inventory and create ano...

Prescription items duly reported, yet not being removed for weeks.

Since November 2018, the team that handles violation reports, has fallen so far behind, that it now takes weeks, to have items removed, after reporting. I'm wondering, if the button is even worth using anymore or if it is working at all? Prior to Nov...

Store settings in manage/edit store to set as my default for how buyers view listings not working

in edit store there is a choice to set for default when buyers visit store "how do you want buyers to see items in store" this feature in my edit store isn't working also the choice in edit store for gallery few or list few when buyers visit store is...

App, website issues

Since about 3pm PST I can't seem to access EBay from the app or the website. Tried multiple browsers, cleared cache, cookies, uninstalled/reinstalled app but nothing seems to work. Called customer service and they state they don't know of any issues....