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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Seller Hub Listing Tool Trouble?

Hi has anyone else had problems the last few days with the item specifics not all coming up when loading a template? Also the compatibility feature on the listing tool also comes up sometimes, sometimes not. I have to revise several times to get all ...

Search page malfunctions in app and now on site.

The eBay saved search page is not functioning properly again. You cannot save a new search or delete an old search. I first tried on the app and thought it was another glitch there but, later tried it on the site with the same results. I enter my sea...

Watch list images / pictures don't load

Only seeing 8-11 images when searching for items in listings. Pictures are there if you click on the item but that's a really slow way to search.....bit like looking at classified ads in local newspapers in the 1980's.

Active listings - shows together sold and not sold

Active listings - shows together sold and not sold, how to change it, lost tools. Mess. It seems that nobody cares ...

Please Help Why are my keywords disappearing when i publish my listing ??

I sell handmade stuff which is all slightly different is each listing is different to some degreeHence I use sell similar itemWhich normally means I can just update it a bit When putting my listing together I also add some keywords in the description...

Resolved! Messages HTML code and some not being sent

Two issues:My sent messages are being stored in HTML code. What is situation with that? Some of my replies are not going to my sent file. Not sure at this point if they are being received. I've had this problem in the past on counteroffers (not going...

My eBay Summary Page

What's up the the My Summary page? All of the options are gone! It keeps changing to 'Most Relevant' from Ending Soonest. The number of items on a page option has disapeared, set at 10 items per page which make it huge wading through it all 22 pages....

Editing a sale in the app causes false offer accepted value to appear!

So I have found that when I edit one of my sales in the eBay app, it adds a false accepted price value! Why does eBay keep doing this **bleep**?? Many of my sales are listed as Buy It Now with Best Offer on. When I edit one of them in the app, the ap...

eBay tosses Millions of users

Internet Explorer barely works with ebay now. ebay home page will open up, but after navigating a few pages, I get blank pages, cannot list items for sale or revise items for sale. However, opening ebay with Google has no issues. Unbelievable that eb...

item specifics disappearing

When I finish editing/revising listings I find some item specifics have disappeared! Important ones which buyers search for. I then edit fully again, save, and now different specifics have gone! What's happening?

Major Ebay cart problems.

Seems like they've been having problems so long that they would have fixed them by now. But noooooo, their Cart is even worse than ever. Request invoice to seller link is grayed out and dead. And to top it off, they are dividing up large orders so Pa...

Resolved! Search Results In The Millions

I am experiencing technical difficulties by getting an extremely high amount of results in the past few hours. Normally, when I do this specific search that I check regularly, I get around 6,000 results that are relevant. Starting a few hours ago,how...