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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Need help closing account on eBay that was created with my email address by someone else

Hi, I need help closing an account/removing my email address from eBay. On Sept 29th this year, I received a "thank you for joining eBay!" email in my Gmail inbox. I was surprised because I did not create an account (I use another email address for e...

Does ebay payment sistem work ?

I wanted bay some things but it does not work abay paument (paypal ...). I have tried since yesterday, ?

Website slow to use

I have a relatively capable computer running Firefox 58. Ebay has some of the slowest loading pages of any website that I frequently use. This is really kind of disappointing because there is such a big market place for buyers and sellers of just abo...

Glitch after glitch! With Promotional sales!

Ebay needs to make things right with us sellers who are paying to have a store and can't use it because of all the glitches that are not getting fixed. Still seeing issues with running promotional sales, they do not want to start! Worked fine yesterd...

My Markdown isnt working, shows active but no items are listed in the sale??????

This is my first time trying to do a sale so I am not sure if I did something wrong, it looks like it did it correctly??? I want to make a % off sale for certain items, I followed the process all the way through to make it active and clicked that but...

Having an issue with Ebay page.

This is what I keep getting.... eBay Logo Enter your search keywordAll CategoriesAdvanced HomeSavedMotorsExpand: MotorsParts & AccessoriesAll Parts & AccessoriesCar & Truck PartsMotorcycle PartsAutomotive Tools & SuppliesApparel & MerchandiseMotors D...

"More Actions" drop down menu not working

I want to mark a sold item as "shipped", but the "More Actions" drop down menu is not working. How else can I mark the item as shipped? Is anyone else having this issue?

Anyone else having sales issue today?

I average almost $800 in sales a day yet today in 11 hours I have had $30.00, something is clearly wrong. I usually get offers all day long, have had one. I called but of course they cannot find anything wrong and says there are no known issues. From...

Watchlist "Notes to self" keep changing on their own...

In the past few weeks some notes have been edited and replaced by notes from different items. For example: 'Item-A' has the note "$99 obo" but the next day 'Item-A' will have the note "$15 free ship" which obviously came from a different item (possib...

Shipping Exclusions keep changing by itself

Exclusions to PO boxes have been added to all of my listings without my consent. Furthermore there is no option to remove it or change it.When going to the exclusion page there is no box checked to exclude PO boxes, it is already unchecked but still ...

Trojan malware on ebay

The problem is still there and nothing has been done to fix it.I was browsing the seller's page info and when I clicked on the deliveries prices link, there it was! It infected my computer. How can this happen on ebay? Should something nasty happen w...

Resolved! Item opens on a new page, looks strange

I went to ebay this evening and started to look at some items. I have a Chromebook, and it opened up a totally new page that looks nothing like ebay. Help please. Here are some sample pages.

Printing labels problem in ebay

The issue just started. Go to print shipping or postage labels and the print disappears and the browser closes down. Tried in Chrome and IE.Printed other items. It's an ebay problem. Found a work around but it's inconvenient.Anyone else having this p...

Store Categories are Still Missing

TECH ISSUE !This has been an on going tech issue since my first message on 05/02/18.There are only about half of my store categories showing.I am unable to search in my own store for an item.Imagine my customers not being able to find what they are l...