Unable to print packing slip

[kelcrump]

Is anybody else having trouble getting packing slips to load?  I have two orders to ship today but when I click PRINT PACKING SLIP it just spins like it's trying to load.  I'm using a laptop computer, tried two different browsers, also shut down and restarted my computer.  I'm able to purchase and print shipping labels, so might have to send today's packages without packing slips.

[foot-notes]

i don't see an option to print a packing slip in the sellers hub.

[foot-notes]

oh,nevermind, those don't work either!

[buyansell2000]

still dont work, it wont load the packing slip.. little circle just spins

[lbkls2008]

Im having the same problem!!!! I changed some settings on my printer but Ive tried to switch them around back to the way they were and it still isnt wanting to print so i dont think thats the problem,,but yeah it just keeps spinning and doesnt load it so i can print it.......

[a_c_green]

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@lbkls2008 wrote:

Im having the same problem!!!! I changed some settings on my printer but Ive tried to switch them around back to the way they were and it still isnt wanting to print so i dont think thats the problem,,but yeah it just keeps spinning and doesnt load it so i can print it.......

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Printing the packing slip via the Ship Your Order page now appears to be working once again.

devon@ebay, elizabeth@ebay : If you can verify that with the powers-that-be, you might want to update the Current and Resolved Issues posting to show that ALERT15432 has now been addressed.

[elizabeth@ebay]

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@a_c_green wrote:

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@lbkls2008 wrote:

Im having the same problem!!!! I changed some settings on my printer but Ive tried to switch them around back to the way they were and it still isnt wanting to print so i dont think thats the problem,,but yeah it just keeps spinning and doesnt load it so i can print it.......

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Printing the packing slip via the Ship Your Order page now appears to be working once again.

devon@ebay, elizabeth@ebay : If you can verify that with the powers-that-be, you might want to update the Current and Resolved Issues posting to show that ALERT15432 has now been addressed.

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Thank you @a_c_green. We have adjusted the tech board.