eBay

mercedesinternational · ‎04-16-2020

Starting yesterday I suddenly cannot edit any of my listings. I've tried several listings, none of which are pending sales or auction items. I've tried several different browsers and even different computers miles away from each other, so not on the same network.

I go to the listing, make my revisions, in 1 case a picture update, in another a simple title revision and every time I go down to the bottom to click "Update Listing" It buffers as it does but instead of getting the next page it just stops and stays on that edit page. IE it won't allow me to click through it just stay on the edit page.

Can anyone help me with this issue? Anyone else getting this issue on their listings?

I've seen an older post with something similar but there wasn't any answers to it before the thread was closed.

angiopiazza · ‎04-17-2020

I am unable to revise my listings too but I have a different issue. I have an auction that's live with 5 days to go but it's not letting me add additional text like it used to. When I got to "Revise my listing" everything is greyed out.

oldcheesenips · ‎04-17-2020

I can’t edit my listings either

mercedesinternational · ‎04-17-2020

I do know if you have a pending sale, an offer on an item or if it is in a live auction then you cannot edit until it stops pending, the auction stops or the offer is declined. In my case, I currently cannot edit any of my items.

xray360 · ‎04-17-2020

There's an ebay glitch causing listings to revert back to initial quantity. Basically clearing out all current inventory and reverting it back to original numbers. eBay hopefully has blocked people from editing their listings to prevent this. Some stores did not catch the glitch and mass edited their listings causing all their inventory to be incorrect.

I checked a test listing and was able to revise it, but the glitch is still happening. If you do edit your listings keep a second window open with your inventory just incase your listings are affected.

mercedesinternational · ‎04-17-2020

Yeah, I can't edit anything individually nor can I edit in bulk. I hope this gets fixed soon. Otherwise, they're gonna be making a killing on relisting fees.

a1recycledautoparts · ‎04-17-2020

Im having exactly same issue, I thought at first it was bulk edit problem, but when I tried editing 1 item, you can preview the change but when you want to save it, it just stays on that page without any action. even tried loading items in bulk edit and saving changes without any edits, still have the same issue. that started 2 days ago, called ebay yesterday and did not seem to know if anyone was having same issue. Called back again today and same, they said they are opening a ticket... anyway, hopefully it will get resolved soon.

disneyshopper · ‎04-18-2020

Several of your listings have bids. Once a bid is placed, you cannot make any revisions.

disneyshopper
Volunteer Community Member

abclovell · ‎04-18-2020

I am unable to add to my description some important information....We are able to add to the description even if it has bids and it is more than 12 hours until the auction ends....HELP!

mercedesinternational · ‎04-20-2020

Listings are now revisable. It looks like whatever the bug was they have fixed the issues. Thanks for your input on this matter.

theoldstereoguy · ‎04-25-2020

The inability to add to the description is an acknowledged bug from E-bay tech. support. It's been going on for a couple of weeks now. You might send then an message via their support option to report. Maybe they will actually work on it if enough people report it.