Something went wrong and we were not able to generate the label.
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‎06-03-2020 05:26 AM
Getting this error on all my orders this morning - something on my end only or is it widespread?
Re: Something went wrong and we were not able to generate the label.
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‎06-03-2020 05:41 AM
Hi, I am having the same problem.
Re: Something went wrong and we were not able to generate the label.
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‎10-29-2020 10:42 AM
Is this fixed? I get it when trying to print a ups label. I just printed one a. Few weeks back np. And i print usps all the time.
Re: Something went wrong and we were not able to generate the label.
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‎11-17-2020 05:33 PM
I am having same issue get this error message
Something went wrong and we were not able to generate the label.
Re: Something went wrong and we were not able to generate the label.
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‎11-19-2020 07:02 AM
Today (11/19/20) I am getting the same message: "Something went wrong and we were not able to generate the label."
Re: Something went wrong and we were not able to generate the label.
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‎12-13-2020 07:10 PM
I'm getting the same error and have never successfully shipped from the new account I created in September. eBay has been aware of this for a while so I'm hoping a fix is forthcoming.
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‎12-14-2020 05:07 PM
I'm getting the message today while trying to ship via FedEx Home. I'm not having issues with address labels for USPS.
I've tried multiple browsers. Account is all good. I ship a lot and only started having this problem today.
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‎12-15-2020 08:56 AM
I am having this problem right now. Unable to print a Fedex Label for a heavy item.
Buyer initially made a mistake and used a PO Box, which Fedex doesn't ship to. I manually input the address but unable to print a label for it.
Re: Something went wrong and we were not able to generate the label.
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‎12-17-2020 09:31 AM
Im in the same exact boat - had to update the address for a Fedex label for a large, heavy item and it will not let me print a label. I need this package to go out today and need the discount on the ebay label! Please update if you were able to print your label!
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‎12-21-2020 11:51 AM
Also am having the same issue with FedEx after trying to change the customer's address, but it worked fine with my other orders that I didn't have to edit. Very unfortunate considering the discount that FedEx provides eBay is much more than USPS/UPS at the moment.
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‎01-13-2021 12:27 PM
Its prob not. They have known about this from me since mid November 2020 and since then it has worked ONE TIME then never again.
I call them every few days, and they tell me to use PayPal, they are working on it, they have placed me on a list of those affected....its all **bleep**. They don't care at all about fixing any problems, as long as the fixes help sellers.
Good luck. Mine was still having the same exact issue today. 1/13/21.
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‎01-26-2021 10:42 AM
01/26/2021 is anybody having the same issue ??
trying to print USPS label
Something went wrong and we were not able to generate the label.
Re: Something went wrong and we were not able to generate the label.
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‎01-26-2021 01:01 PM
Check to make sure your dimensions are not outside the allowable sizes; either too large or too small.
Some addresses need to be in a particular format -- Puerto Rico, Hong Kong -- the wrong format will generate an error.
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‎01-26-2021 06:45 PM
Same here having issues generating labels.
Re: Something went wrong and we were not able to generate the label.
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‎01-26-2021 06:52 PM
Same error here...
