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Sold Item Not showing as sold

I Accepted an offer on one of my listings and it still shows as active.  Is this an on going problem?

Item is still showing as active.

 

What do I do?

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Re: Sold Item Not showing as sold

What do I do?

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@reo_pro 

 

The new process is a bit confusing.

 

You could message the buyer to let them know that you accepted.

 

You could wait for the buyer to pay.

 

eBay recently started not showing the item as Sold" as there is the possibility that the buyer will not actually pay.

 

The listing is left open/active until payment rather than ending it when no payment has been made.

 

Ends the need to relist an unpaid item.

 

Leaves it available for other offers, or purchase without offer.

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Re: Sold Item Not showing as sold


@buyselljack2016 wrote:

The listing is left open/active until payment rather than ending it when no payment has been made.


I think that's the key right there. The offer was accepted, but unless or until the prospective buyer actually pays for it, it will remain available to anyone else who wants to grab it. You Snooze, You Lose, etc.

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Re: Sold Item Not showing as sold

Thank you, I appreciate the information.

 

 

Message 4 of 6
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Re: Sold Item Not showing as sold

Yup, but from reading some other threads it seems eBay has, while doing this, "muddied" the waters in the way the messages read.  I have no recent offer experience (in either direction) but from the read, when the seller "accepts" an offer, it generates a message to the buyer that the seller has "sent an offer" at that same amount,  causing confusion.  

Message 5 of 6
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Re: Sold Item Not showing as sold


@buyselljack2016 wrote:

Yup, but from reading some other threads it seems eBay has, while doing this, "muddied" the waters in the way the messages read.  I have no recent offer experience (in either direction) but from the read, when the seller "accepts" an offer, it generates a message to the buyer that the seller has "sent an offer" at that same amount,  causing confusion.  


I'm going to just remove OBO from my handful of listings until eBay gets around to clearing up the wording. 

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