08-07-2024 11:23 PM
Under Performance | Sales, the "This Year" reports are not working. The "Last Year" is also not working. Both jump back to "This quarter".
Since over a week this is the response: We ran into a problem. Please try again later. Can this please be repaired?
09-09-2024 02:19 AM
A month later and still the year reports are not working.
Going to reports through several pathways do not work, selecting all sites also do not work.
10-01-2024 12:33 AM
1 Oktober; the quarter reports are also not working when selecting 1 July to 30 September. Please @ebay, repair this feature!
10-01-2024 11:57 PM
Work-around:
Yesterday I noticed something and I was able to confirm it today.
If I'm logged in to eBay.com and I go to the Seller Hub; then I look at the Sales and I can look at the month, but I get the message that it doesn't work with the year.
If I then go to the Summary in the Performance tab, you will be prompted to log in – I think the NL site, possibly for double identification), and then you can see the annual figures.
So the problem seems to lie in the fact that you have to be logged in on eBay.nl (or your local site) and on eBay.com because the numbers are housed on the Performance sheet, which alike the Payments tab, ask for two-factor authentication.