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Priority delivery time shows parcel/Ground advantage time on shipping page

dhbookds_0-1688929943474.png

Listing  https://www.ebay.com/itm/115855388144#shpCntId

 

Listed today via 6 Bit.......I revised the listing (on ebay), deleting priority and then re selecting  it....in the event that it was a 6 Bit error.  Still shows the error.

 

devon@ebay 

elizabeth@ebay 

kyle@ebay 

Message 1 of 9
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Priority delivery time shows parcel/Ground advantage time on shipping page

Scroll down a few posts on this forum @dhbookds - I posted the same earlier. 😉


https://community.ebay.com/t5/Report-eBay-Technical-Issues/Shipping-Service-Display-Error-on-Shippin...

 

It's not exclusively PS/GA - it's all services.

I gotta have more cowbell.
Message 2 of 9
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Priority delivery time shows parcel/Ground advantage time on shipping page

What is the error? Shows delivering to West Coast 12th to 14th; 3 to 5 business days (if dropped first thing tomorrow) or could be 2-4 days depending on 'time of day it's dropped/processed) 

 

Per USPS:

Priority is 1-3 Business Days per USPS

The NEW GS is 2-5 Business days. 

they are basically 'both almost equal'

NONE of these times are 'guaranteed' per USPS as well as simply depends on where it's going. 

I have items go from NV to NY in 2 days and take 5 days to get to TX. Just depends on how far from Main Airports, Distribution Centers etc. 

 

As far as eBay is concerned, they use a 'proprietary' algo (it's a secret) to 'figure/post' est del dates (that's why NONE of my listings are correct, because we usually ship it 1-3 business days from purchase, but we do have 5 in all listings, which is basically ignored (and has been for years)

 

Look at ANY Of my listings and see what it says for you (from NV to PA) and remember- it shows RIGHT on the listing that the 'est del' "INCLUDES" 5 Bus Day Handling time. 

 

 

Message 3 of 9
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Priority delivery time shows parcel/Ground advantage time on shipping page


@wastingtime101 wrote:

Scroll down a few posts on this forum @dhbookds - I posted the same earlier. 😉


https://community.ebay.com/t5/Report-eBay-Technical-Issues/Shipping-Service-Display-Error-on-Shippin...

 

It's not exclusively PS/GA - it's all services.


apologies @wastingtime101   didn't see it........

 

@stainlessenginecovers   Not posting about the dates.....but about the incorrect verbiage.......

 

i.e

US $11.20United StatesExpedited Shipping (USPS Priority Mail®)USPS Parcel Select / Ground Advantage Estimated
Message 4 of 9
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Priority delivery time shows parcel/Ground advantage time on shipping page

The error is in the "Delivery" column....

They are all the same service......

!!ebay-shipping-all.jpg

Message 5 of 9
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Priority delivery time shows parcel/Ground advantage time on shipping page

Hey @dhbookds We have heard from our shipping team and have some updated info to share!  The Shipping team is in the process of updating Ground Advantage service name and rates in listing flows, we expect updates to be completed over the next day. In the mean time you may experience the following in listing flows:


"Service nameShipping service reflected as Parcel Select Ground/Ground Advantage. If you select Parcel Select Ground/Ground Advantage shipping service, the service name will automatically be updated to Ground Advantage once the Shipping updates are completed over the next day. No further action will be required by you.RatesGround Advantage retail rates are currently being updated from Parcel Select rates in listing flows and will be updated to Ground Advantage retail rates over the next day. Calculated shipping quotes in active listings have been updated to Ground Advantage rates."

Kyle,
eBay
Message 6 of 9
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Priority delivery time shows parcel/Ground advantage time on shipping page

kyle@ebay 

 

I'm afraid there's a misunderstanding............what I was trying to point out is that delivery information for both PRIORITY & GROUND ADVANTAGE show the same verbiage "GROUND ADVANTAGE"..........Priority should show PRIORITY information.

 

dhbookds_0-1689008237532.png

 

In this thread, Wasting101 shows the Delivery information is being repeated

 

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Shipping-Service-Display-Error-on-Shippin...

 

Message 7 of 9
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Priority delivery time shows parcel/Ground advantage time on shipping page


@dhbookds wrote:

kyle@ebay 

 

I'm afraid there's a misunderstanding............what I was trying to point out is that delivery information for both PRIORITY & GROUND ADVANTAGE show the same verbiage "GROUND ADVANTAGE"..........Priority should show PRIORITY information.

 

dhbookds_0-1689008237532.png

 

In this thread, Wasting101 shows the Delivery information is being repeated

 

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Shipping-Service-Display-Error-on-Shippin...

 


Hey @dhbookds I apologize for not being clear.  That was completely my fault.  What I had intended to convey is that during this time of these things being worked on and updated by our shipping team, we have passed this issue along to them as well, and we are anticipating this being corrected at the same time.  

Kyle,
eBay
Message 8 of 9
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Priority delivery time shows parcel/Ground advantage time on shipping page

Thanks Kyle..........I'm sure we all look forward to this mess getting straighten out.......

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