05-06-2021 12:04 PM
I sold 11 different postcards to a buyer. I went to "Print packing slip and more" and selected Packing Slip - Custom and printed page 1, then Custom and printed page 2 on the reverse side. There were TWO ERRORS:
1) Page 1 only printed information for 8 postcards though the preview showed 9 postcards.
2) Page 2 printed 2 postcards, but 1 of these appeared on page 1.
So the invoice only showed 9 of the postcards in this order, and 1 of these 9 was shown twice.
To avoid these two errors I went to "Print packing slip and more" and selected Packing Slip - Print All so my packing slip was now on 2 separate pages. There was now just ONE ERROR:
1) Page 1 only printed information for 8 postcards though the preview page showed 9 postcards.
Page 2 showed 2 postcards. So the invoice only showed 10 of the 11 postcards in this order. I hand wrote in the information on the missing postcard.
05-10-2021 08:17 AM
These errors are still happening, see Order ID 03_07038-81796. When selecting PRINT ALL, a packing slip for a combined sale of 13 items only shows 8 on page 1 (the preview shows 9) and 4 on page 2. I have to hand write in the missing item. If I select CUSTOM and print page 1 and again select CUSTOM and print page 2, page 1 only shows 8 (the preview shows 9) and page 2 shows 4, some of which already appear on page 1, so a few items are missing. This needs to be FIXED.
05-15-2021 08:57 AM
I'm still having exactly the same errors on printing a packing slip for order ID-07063-53572. I sold 11 postcards and only 10 are showing up on the 2-page packing slip though the preview images show all 12. Any seller using a packing slip to select items to mail runs the risk of sending too few items and possibly too many of one item while missing others. This needs to be fixed.