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Packing Slip Errors on Combined Shipment

I sold 11 different postcards to a buyer.  I went to "Print packing slip and more" and selected Packing Slip - Custom and printed page 1, then Custom and printed page 2 on the reverse side.  There were TWO ERRORS:   

1) Page 1 only printed information for 8 postcards though the preview showed 9 postcards.

2) Page 2 printed 2 postcards, but 1 of these appeared on page 1.

So the invoice only showed 9 of the postcards in this order, and 1 of these 9 was shown twice.

 

To avoid these two errors I went to "Print packing slip and more" and selected Packing Slip - Print All so my packing slip was now on 2 separate pages.  There was now just ONE ERROR:

1) Page 1 only printed information for 8 postcards though the preview page showed 9 postcards.

Page 2 showed 2 postcards.  So the invoice only showed 10 of the 11 postcards in this order.  I hand wrote in the information on the missing postcard.

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Packing Slip Errors on Combined Shipment

These errors are still happening, see Order ID 03_07038-81796.  When selecting PRINT ALL, a packing slip for a combined sale of 13 items only shows 8 on page 1 (the preview shows 9) and 4 on page 2.  I have to hand write in the missing item.   If I select CUSTOM and print page 1 and again select CUSTOM and print page 2, page 1 only shows 8 (the preview shows 9) and page 2 shows 4, some of which already appear on page 1, so a few items are missing.  This needs to be FIXED.

 

payments_team@ebay 

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Packing Slip Errors on Combined Shipment

I'm still having exactly the same errors on printing a packing slip for order ID-07063-53572.  I sold 11 postcards and only 10 are showing up on the 2-page packing slip though the preview images show all 12.  Any seller using a packing slip to select items to mail runs the risk of sending too few items and possibly too many of one item while missing others.  This needs to be fixed.

 

payments_team@ebay 

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