01-29-2021 02:47 AM - edited 01-29-2021 02:47 AM
Hi,
I don't get any search results when I enter a keyword in Active Listings. The issue seems to be intermittent. It's been happening for a week or so.
I have everything set as default, for example search 'all categories'.
Just using
Item title > contains > "keyword"
Other search criteria do work, such as
Available quantity > is equal to > 0
I am able to see MOST but not all of my listings when I have no search criteria and the screen should show ALL.
The items are showing up correctly at the front end to the customer.
But I'm having a lot of trouble managing my listings!
I am using the latest version of Chrome, on a Mac. However I have checked on Safari as well and I have the same issue.
Can anyone help?
01-29-2021 03:20 AM
I am able to see MOST but not all of my listings when I have no search criteria and the screen should show ALL.
what do you mean by this? The # is off? What ones don't you see?
01-29-2021 10:19 AM
I spoke with eBay Customer Service and we submitted a report concerning this same issue.
01-31-2021 07:18 PM
My active listings are not updating in Seller Hub. Have sent up new listings and given them plenty of time to show up - no luck. Is anyone else having this problem?
01-31-2021 07:21 PM
Should also add that when I search my active listings the feature is not working.
02-01-2021 09:38 AM
Yes, none of my active listings are showing up when I list from SOLD items.